CU*Answers introduces FormFLOW for CU*Forms, giving credit unions a smart tool to configure forms, create checklists, and automatically audit member service processes. Cards & Payments renamed Cards and Payments to reflect the team’s growing focus, including instant payments, plastics, and bill pay. CBX launches in Beta. New GL reporting toolkit added to Analytics Booth, giving credit union executives and board members more power to review financials. CU*Answers introduces redesign of its credit card loan application for It’s Me 247 Online Banking, providing users with a seemless, intuitive application experience.
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Let’s Build It Together! Now Accepting Applications for the 26.05 CBX Release Beta Pool
Earn up to a $3,000 CollabRebate* for testing new CBX tools and features coming with the 26.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. Interested in joining the Beta Pool? Use the link… Read more »
A Note from Cards and Payments: Postage Fee Increase for Paymentus
Attention Paymentus Bill Pay Credit Unions Effective June 1st, 2026, Paymentus clients will see an increase to bill pay postage fees. The current rate of $0.0651 will increase to $0.0903. This is due to an increase in postage prices from the USPS. This price increase will be reflected on your invoice starting in July 2026…. Read more »
Conversations On Education – “Best Practices” for Communicating CU*Answers Releases
Join us for a conversation on Education! Our upcoming session will focus on best practices for communicating details relevant to CU*Answers’ major software releases. Your hosts for this session will be Kasey Olchowski (Manager of Education) and Stephanie Raven (Earnings Edge Account Executive). During this event, we’ll discuss best practices for communicating what comes with major… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share… Read more »
Save the Date – Join Us for Our 11th Annual Conversations on Compliance Event!
Save the date for our 11th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 13th, from 9:00 AM to 3:30 PM ET. Join us for a discussion on topics including: IT/Cybersecurity NCUA Supervisory Priorities Fraud Monitoring with Abnormal… Read more »
HA Rollover Event this Weekend – Updates to be Posted on Alerts Page
Don’t forget: this weekend, we will be testing our ability to redirect CBX core-processing from our production data center to our high-availability (HA) data center. The Rollover event is scheduled to begin at 2:00 AM EST (3:00 AM EDT) on Sunday, March 8th. Once completed, CBX core-processing will be provided from systems at the HA data center for a period of one… Read more »
Discuss Data Projects and Strategies – Join a Conversation on Data!
Asterisk Intelligence invites you to join our upcoming Conversation on Data! Engage with your peers to discuss current and future credit union data projects; we encourage you to share questions and suggestions with the group as we explore data strategies, tools and skills. Join the conversation and add your voice to what is happening in… Read more »
Join Us for the 2026 Golf Outing as Part of Leadership Week!
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2026 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 18th 8:30 AM ET… Read more »
We’re Looking to Expand Our Collections Services to New States!
***This announcement applies to credit unions who received the associated email.*** CU*Answers Collections Services are expanding! We are currently in the process of gauging interest from credit unions in several new states. Our collection agents use a member-based approach to not only collect delinquent payments, but also to work with members and create a plan to… Read more »
Join Our Latest Conversation on Serving Business Members!
Join us for a Conversation on Serving Business Members! We invite you to join your peers for a discussion on best practices and creative ideas, plus brainstorm solutions that your organization or your business members are looking for. We will also provide a series of project updates on upcoming changes and enhancements. If your credit union… Read more »
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New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns
The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More
1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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Take a look back at some important topics from the last half of February 2026! View Topics
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