Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!
Knowledge Base Topics
- How can we process an IRA CD when state and/or federal taxes need to be withheld? View this NEW topic! (KB 5728)
- How can dividend posting frequencies be changed? Check out this NEW topic! (KB 5723)
- How can you configure a new dividend posting code frequency? Learn more about this NEW topic! (KB 5732)
- If a members is filling out one of the new online loan apps and our usual credit bureau happens to be having an outage, what happens with that application, since it can’t pull a credit report? View this NEW topic! (KB 5744)
