Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Two for Tuesday with CEO Geoff Johnson – 05/07/2024
Arriving in May: Update to Monthly CC Earning Files from FIS for Reward Points
Attention credit unions that use credit card processing with FIS If your credit union utilizes inhouse/gateway FIS rewards program and has a reward file sent to CU*Answers so points can be printed on member’s credit card statements, please be aware that the file format from FIS will be updated beginning in May. Following this update,… Read more »
Conversations on Cybersecurity: Vendor Management and Cybersecurity
Join AdvantageCIO for a Conversation on Cybersecurity! We invite you to connect with other credit unions, share strategies and best practices that support your financial institution’s cybersecurity presence. Have you ever wondered how Vendor Management and Cybersecurity intersect? Join Matt Sawtell, Jim Lawrence, and AJ Schalk to learn how these areas of focus are coming… Read more »
Join Us for a FREE Education Express Webinar!
Tuesday, May 21st 11:30 AM – 12:00 PM ET This Month’s Focus Your Credit Union Has Questions, Our Teams are Here to Help! At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to… Read more »
Video of the Week: Tips & Tricks for CU*BASE – Part 4: Selecting Multiple Items
Tips & Tricks for CU*BASE – Part 4: Selecting Multiple Items Need a quick way to show your staff how they can use the keyboard to select multiple items in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
There’s Still Time to Register for the 2024 CU*Answers Leadership Conference!
Register for the 2024 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our… Read more »
Take Advantage of the NEW 1Click Autopilot Program!
1Click Loan Offers are already easy for your members to take advantage of, so why not make them easy for your staff too? With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking… Read more »
Join Lender*VP for Two Events as We Place the Spotlight on Underwriting Codes and Lending Reports!
Lender*VP recently hosted a Conversation on Loan Application Withdrawals, and we’ve received feedback from attendees interested in learning more about underwriting codes and loan reports. Based on this response, we have scheduled two follow-up events for May and June. We invite you to join us and learn more about these topics! Click the buttons below… Read more »
CU*BASE 24.05 Release Updates
As a reminder, the 24.05 Release of CU*BASE GOLD will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on May 5th. We will be posting any/all issues related to the 24.05 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post, which can be accessed via the button… Read more »
Order Your FREE Abnormal Activity Monitoring Member Group Booklet Today!
The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity, but evidencing that it is being performed is even more critical. With a booklet from AuditLink, your credit union can be confident in configuring the abnormal activity monitoring tool to identify transactions outside of the range of what is considered normal. … Read more »
In Case You Missed It…
Take a look back at some important topics from the first half of June 2025! View Topics
Join Us for Asterisk Intelligence Week!
Between Monday, August 18th and Wednesday, August 20th, we will be hosting on-site training in Grand Rapids, Michigan, followed by a series of webinars on Thursday, August 21st. These courses will focus on tactical skill instruction, strategy discussion and training solutions. Learn More
Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
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