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self-processing News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Strategic Income Solutions’ AI Chat 

Strategic Income Solutions’ AI Chat

During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event will focus on the differences of a live chat solution and will highlight benefits, tips, and the easiest ways to save time and money in developing how your credit union interacts with members. Click the button below to learn more! Learn More

Take a Look at the CU*Answers University Courses for May! 

Take a Look at the CU*Answers University Courses for May!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May! Learn More

Here comes the next Collections Roundtable! 

Here comes the next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Register Today

Join Us for the 2025 Golf Outing as Part of Leadership Week 

Join Us for the 2025 Golf Outing as Part of Leadership Week

Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2025 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Click the button below to register today! Register Today

The 2025 CU*Answers Leadership Conference is Coming 

The 2025 CU*Answers Leadership Conference is Coming

Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More

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Join Us for a Conversation on CU*Forms and Native Receipts

Join Us for a Conversation on CU*Forms and Native Receipts

Join CU*Answers Imaging Solutions for a Conversation on CU*Forms and Native Receipts! We want your input on these products, to continue making these successful for the future. We invite you to connect with your peers and see how they are using CU*Forms for their forms and processes. Build relationships, share ideas, and maybe even have a… Read more »

Client NewsConversations OnCU*AnswersImaging Solutions
Nov 11, 2024

Updated Apple Developer Agreement for iOS Apps

Updated Apple Developer Agreement for iOS Apps

If your credit union has not already done so, we need you to accept your latest Apple developer agreement.  To complete this, please log in to your Apple developer account and work through the steps outlined within.  This agreement must be accepted in order to update your mobile app on iOS. Below is a sample… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Nov 11, 2024

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users.  Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Nov 11, 2024

2024 Year-End Bulletin #2: Your First Deadline

2024 Year-End Bulletin #2: Your First Deadline

Welcome to 2024 Year-End Processing Bulletin #2: Your First Deadline These bulletins will guide you through the year-end processing timeline. Keep an eye on Client News for important information, vendor updates, deadline changes, reminders, and more. Updates and Information November 8, 2024 ONLINE CREDIT UNIONS You must review and update your Tax Form Handling Instructions (Tool #916) no later… Read more »

Client NewsCU*AnswersYear-End
Nov 8, 2024

Take Advantage of the 1Click Autopilot Program!

Take Advantage of the 1Click Autopilot Program!

1Click Loan Offers are already easy for your members to take advantage of, so why not make them easy for your staff too?  With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking… Read more »

Client NewsCU*AnswersLender*VP
Nov 8, 2024

BizLink 247 – Designed for the Unique Needs of Business Members

BizLink 247 – Designed for the Unique Needs of Business Members

BizLink 247 is designed for the special needs of business members.  Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Once your order… Read more »

Client NewsCU*Answers
Nov 7, 2024

Check Out the New Resources Featured in this Edition of Documentation Digest!

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these… Read more »

Client NewsCU*Answers
Nov 7, 2024

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly?  No more waiting or emailing thanks to CU Info, powered by CU*Publisher.  With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Nov 7, 2024

Two Open Positions Available on Xtend Shared Branching Committee

Two Open Positions Available on Xtend Shared Branching Committee

As of October 11, 2024, we will have two (2) open positions with the Xtend Shared Branching Advisory Committee. If you would like to have the opportunity to sit on the Shared Branching Committee, please submit your resume and a cover letter to the Xtend Shared Branch Advisory Committee via email at info@xtendcu.com; please include ‘Xtend SBC… Read more »

Client NewsXtend
Nov 7, 2024

Reminder: Update to G/L Series for Xtend Shared Branching

Reminder: Update to G/L Series for Xtend Shared Branching

You recently may have noticed G/L series 198.xx and 199.xx appearing on your financial statement as Xtend Shared Branching. Beginning in November 2024, Xtend will be moving participating shared branch credit unions from 134.xx income G/Ls, to 199.xx to align with the 999.xx liability G/L. Once the project is completed, the 134.xx series will be… Read more »

Client NewsXtend
Nov 5, 2024
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Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.05  May. 18, 2025 (Sunday)
Self Processing CUs
25.05  

More about releases

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Popular Client News

  • Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!
  • Get Ready for an Online Banking EULA System Update
  • Get Ready! The 2025 CU*Answers Leadership Conference is Coming!
  • Join Network Services for our May Boot Camp!
  • Reminder: CBX Updates and Information – Sign Up for a Live Demo
  • CBX Updates and Information
  • Join Us for the 2025 Golf Outing as Part of Leadership Week!
  • Strategic Income Solutions’ AI Chat: A New Way to Meet the Needs of Your Members
  • CU*BASE Release 25.05 is Arriving Soon!
Here comes the next Collections Roundtable!

Here comes the next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Register Today

Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Strategic Income Solutions’ AI Chat

Strategic Income Solutions’ AI Chat

During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event will focus on the differences of a live chat solution and will highlight benefits, tips, and the easiest ways to save time and money in developing how your credit union interacts with members. Click the button below to learn more! Learn More

We're Hiring!
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