Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Two for Tuesday with CEO Geoff Johnson – 04/29/2025
Join Us for a Conversation On Plastics – Cash Back Rewards
Looking for ways to expand your credit card portfolio? Learn from your network peers how a cash back rewards program can increase product sales and support lasting memberships! Join us as we discuss how members are rewarded for purchases, how they can easily enroll, options for additional credit card promotions, and more. Click the button below to… Read more »
Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile
With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »
Arriving 5/6: Update to 1Click Loan Offers to Include Fee When Calculating Modified APR
Attention credit unions that offer 1Click Loans: Project #60719, which features an enhancement to include the fee when calculating modified APR for 1Click Offers, will be deployed to online and Site-Four credit unions on Tuesday, May 6th. If you intend to launch a 1Click campaign on or after May 6th and you plan on charging a… Read more »
Do You Have a New Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Join Us for the 2025 CU*Answers Leadership Conference!
Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our… Read more »
Arriving 5/6: Update to 1Click Loan Offers to Include Fee When Calculating Modified APR
Attention credit unions that offer 1Click Loans: Project #60719, which features an enhancement to include the fee when calculating modified APR for 1Click Offers, will be deployed to online and Site-Four credit unions on Tuesday, May 6th. If you intend to launch a 1Click campaign on or after May 6th and you plan on charging a… Read more »
Grow Involvement from Your Members with Election Management Services!
Is your credit union contemplating your options for managing board member elections? The Earnings Edge team is here to help. Our Election Management Services can help grow involvement from your members, and provide your credit union perspective on ways that you can design and manage election campaigns. Available options include: Consulting to determine whether your credit… Read more »
There’s Still Time to Register for the CUaxis April/May Education Series!
Attention CUaxis credit unions: between late April and early May, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, April 28th and Friday, May 2nd. We invite you to use the links below to register… Read more »
Prevent Fraud with Positive Pay for Your Business Members
If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written. Any… Read more »
In Case You Missed It…
Take a look back at some important topics from the last half of September 2025! View Topics
1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
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