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self-processing News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Sign up for CEO Strategies 2025 

Sign up for CEO Strategies 2025

Registration is Open!
CEO Strategies returns November 4-5, 2025. Register now for this special event in Grand Rapids. Register Today!

Custom Services New Name 

Custom Services New Name

Learn All About the NEW Online Banking Unsecured Loan Application & Storefront 

Learn All About the NEW Online Banking Unsecured Loan Application & Storefront

The Lender*VP and IRSC teams invite you to join us for an upcoming webinar as we dive into the NEW online banking Unsecured Loan Application and Storefront! Click the button below to learn more and register. Learn More

Take a Look at the CU*Answers University Courses for November! 

Take a Look at the CU*Answers University Courses for November!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in November! Learn More

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions! 

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Join us to learn how SavvyMoney can help your credit union by enhancing the member experience with a seamless digital banking integration and more! Register today to learn how over 50 credit unions are already benefitting from SavvyMoney with CU*Answers! Register Now

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Announcing Beta Test Sites for the 25.10 CBX & CU*BASE Release!

Announcing Beta Test Sites for the 25.10 CBX & CU*BASE Release!

We typically ask for beta volunteers from our general pool of credit unions. However, this release has several projects that require our beta credit unions to have specific programs already in place. The following credit unions were selected to beta test the CBX and CU*BASE GOLD 25.10 coming in October: Frankenmuth Credit Union Thornapple Credit… Read more »

Client NewsCore SoftwareCU*Answers
Aug 15, 2025

Join Us in Grand Rapids for the Conversations on Serving Business Members Summit!

Join Us in Grand Rapids for the Conversations on Serving Business Members Summit!

Join us for our Conversations on Serving Business Members Summit! This in-person event will be hosted at the main CU*Answers office in Grand Rapids, MI. We encourage you to join your peers for a discussion on best practices and creative ideas, plus brainstorm solutions that your organization or your business members are looking for. We… Read more »

Client NewsConversations OnCU*Answers
Aug 15, 2025

Check Out the New Resources Featured in this Edition of Documentation Digest!

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »

Client NewsCU*Answers
Aug 13, 2025

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »

Client NewsCU*AnswersLender*VP
Aug 13, 2025

Learn All About Retailer Direct – Join Us for a Live Demo!

Learn All About Retailer Direct – Join Us for a Live Demo!

Retailer Direct is an indirect lending solution developed to offer third parties a direct integration into CU*BASE! Utilizing an online application portal, business retailers offering goods or services can finance loans for members and non-members alike with your credit union. If you’d like a deeper dive into these features, Lender*VP invites you to join our… Read more »

Client NewsCU*AnswersLender*VP
Aug 13, 2025

Welcome to Mobile 8 – What’s New & What to Know

Welcome to Mobile 8 – What’s New & What to Know

We’re excited to share that your credit union has officially been upgraded to Mobile 8.0! 🎉 This latest version brings even more customization options for your members. Here are a couple of quick housekeeping reminders to help you make the most of the update: Try out Dark Mode: You can enable this within CU Publisher… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Aug 12, 2025

Empower Your Community with a Digital Financial Journey Powered by Pocketnest – Join Our Upcoming Webinar!

Empower Your Community with a Digital Financial Journey Powered by Pocketnest – Join Our Upcoming Webinar!

CU*Answers and Pocketnest invite you to join us for an upcoming webinar! During this event, we’ll highlight the capabilities of Pocketnest’s Financial Journey Platform embedded within It’s Me 247 online banking, and will demonstrate the value proposition for both your credit union and your members! Topics of discussion will include: Pocketnest’s approach to comprehensive financial… Read more »

Client NewsCU*Answers
Aug 12, 2025

Action Required: Update to Network Routing for CBX – Las Vegas Datacenter and HA/Disaster Recovery

Action Required: Update to Network Routing for CBX – Las Vegas Datacenter and HA/Disaster Recovery

Attention CU*Answers credit unions: we have recently updated network requirements to support CBX on the new Las Vegas datacenter. Below is a list of networks that need to be allowed outbound access from any/all devices accessing CBX, in order to allow continued and uninterrupted access to CBX when we perform rollovers to the Las Vegas… Read more »

Client NewsCU*AnswersNetwork Services
Aug 12, 2025

Two for Tuesday with CEO Geoff Johnson – 8/12/2025

Two for Tuesday with CEO Geoff Johnson – 8/12/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdays
Aug 11, 2025

2025 ACH Audit and Risk Assessment Now Available

2025 ACH Audit and Risk Assessment Now Available

CU*Answers has completed its ACH Audit for Fiscal Year 2025. The report can be downloaded from our Due Diligence site by clicking here. As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and your auditors to request or download the information you need to meet your regulatory requirements. In addition to requesting… Read more »

Client NewsCU*Answers
Aug 11, 2025
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Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

Pull Up a Seat for a Learning Café Session

Pull Up a Seat for a Learning Café Session

Join our upcoming Learning Cafe to learn more about AuditLink Daily Log Management services and how AuditLink can help alleviate regulatory tasks for your credit union! Click the button below to register now.
Register Now

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.12  Dec. 7, 2025 (Sunday)
Self Processing CUs
25.12  

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  • Take a Look at the CU*Answers University Courses for October!
  • Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!
  • Join Network Services for our October Boot Camp!
  • Take Advantage of the NEW 1Click Autopilot Program!
  • Ready for This Week’s CBX Challenge?
  • CU*BASE 25.10 Release Updates
  • In Case You Missed It – Early October 2025
  • See You Online for Today’s CBX Challenge!
  • Learn All About Using CBX Tools for Compliance with the Bank Secrecy Act
Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Join us to learn how SavvyMoney can help your credit union by enhancing the member experience with a seamless digital banking integration and more! Register today to learn how over 50 credit unions are already benefitting from SavvyMoney with CU*Answers! Register Now

Take a Look at the CU*Answers University Courses for November!

Take a Look at the CU*Answers University Courses for November!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in November! Learn More

Learn All About the NEW Online Banking Unsecured Loan Application & Storefront

Learn All About the NEW Online Banking Unsecured Loan Application & Storefront

The Lender*VP and IRSC teams invite you to join us for an upcoming webinar as we dive into the NEW online banking Unsecured Loan Application and Storefront! Click the button below to learn more and register. Learn More

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