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online News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Get Ready for the Next Collections Roundtable 

Get Ready for the Next Collections Roundtable

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. This quarter’s roundtable session will be hosted virtually. Click the button below to register now! Register Now

Custom Services New Name 

Custom Services New Name

Learn All About the NEW Online Banking Unsecured Loan Application & Storefront 

Learn All About the NEW Online Banking Unsecured Loan Application & Storefront

The Lender*VP and IRSC teams invite you to join us for an upcoming webinar as we dive into the NEW online banking Unsecured Loan Application and Storefront! Click the button below to learn more and register. Learn More

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns 

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More

Take a Look at the CU*Answers University Courses for December! 

Take a Look at the CU*Answers University Courses for December!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! Learn More

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Need to Clean Up Your AnswerBook Contacts?

Need to Clean Up Your AnswerBook Contacts?

Has your credit union recently reviewed your current users in AnswerBook?  Has your credit union ensured all contact information is up-to-date?  To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »

Client NewsClient ServicesCU*AnswersEducation
Dec 12, 2024

Review Service Charge Configurations with Help from Earnings Edge

Review Service Charge Configurations with Help from Earnings Edge

Is your credit union looking to review options and configurations for service charges in CU*BASE? Earnings Edge has solutions for you! Best Practices for CU*BASE Service Charges This offering includes a review of the options available for configuring a minimum balance service charge, an account service charge, or a transaction service charge through CU*BASE. We’ll… Read more »

Client NewsCU*AnswersEarnings Edge
Dec 12, 2024

Join Us for a Conversation on Online Member Experience!

Join Us for a Conversation on Online Member Experience!

The Internet Retailer Support Center invites you to join us for a Conversation on Online Member Experience! During our upcoming session, we’ll host a discussion on the ways that credit unions can contact their members via online banking and the mobile app – this will include a look at CU Publisher features, Mobile App features, CU*BASE… Read more »

Client NewsConversations OnCU*Answers
Dec 12, 2024

Reminder: 2025 MACO Decisions are Due Friday, 12/13!

Reminder: 2025 MACO Decisions are Due Friday, 12/13!

As we move into the 2025 calendar year with MACO, we are asking our credit unions to select their order options. Please note that the 2025 prepay cost for MACO is now $2.00/user. Your credit union can select if you would rather: Prepay for a set number of licenses for the 2025 calendar year True-up at the… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Dec 11, 2024

Grow Involvement from Your Members with Election Management Services!

Grow Involvement from Your Members with Election Management Services!

The new year is nearly here! Is your credit union contemplating your options for managing board member elections? The Earnings Edge team is here to help. Our Election Management Services can help grow involvement from your members, and provide your credit union perspective on ways that you can design and manage election campaigns. Available options include: Consulting to… Read more »

Client NewsCU*AnswersEarnings Edge
Dec 11, 2024

Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile

Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile

With the new BizLink 247 your credit union now has the option for self-service access to make updates.  This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »

Client NewsCU*Answers
Dec 11, 2024

Get Ready for the 2025 Cooperative Campaigns!

Get Ready for the 2025 Cooperative Campaigns!

We have redesigned the cooperative campaigns for 2025, and you can get yours now! You can get the bundle of all 12 months or pick and choose which individual campaigns you would like – the choice is up to you. Click the link below to view our 2025 lineup! Note: if you purchase the full-year… Read more »

Client NewsCU*AnswersMarketing
Dec 10, 2024

The 2025 CU*Answers Quarterly Contests Are Available NOW!

The 2025 CU*Answers Quarterly Contests Are Available NOW!

Get the bundle or participate in individual contests – the choice is up to you! See below for the contest schedule. Quarter 1 – eStatement Contest January 1 – February 28 Quarter 2 – Debit Card Contest April 1 – May 31 Quarter 3 – RDC Contest July 1 – August 31 Quarter 4 –… Read more »

Client NewsCU*AnswersMarketing
Dec 10, 2024

Recommendations from Lender*VP – Document Retention for Denied Applications

Recommendations from Lender*VP – Document Retention for Denied Applications

What is your credit union’s current retention plan for documents relating to denied applications?  Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months.  Relevant… Read more »

Client NewsCU*AnswersLender*VP
Dec 10, 2024

Two for Tuesday with CEO Geoff Johnson – 12/10/2024

Two for Tuesday with CEO Geoff Johnson – 12/10/2024

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdays
Dec 5, 2024
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Dive into Administrator Features Available in TLC

Dive into Administrator Features Available in TLC

If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. Click the button below to register today! Register Today

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.12  Dec. 7, 2025 (Sunday)
Self Processing CUs
25.12  

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  • 2025 Year-End Bulletin #2: The Guide is Ready!
  • New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns
  • Ready for This Week’s CBX Challenge?
New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More

Take a Look at the CU*Answers University Courses for December!

Take a Look at the CU*Answers University Courses for December!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! Learn More

Get Ready for the Next Collections Roundtable

Get Ready for the Next Collections Roundtable

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. This quarter’s roundtable session will be hosted virtually. Click the button below to register now! Register Now

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