Today is the day! At 3:30 PM ET today, log in to CBX and stay logged in for 5 minutes for a chance to win; ten lucky users will win a $50 gift card!
Today is the day, and it’s almost time! (will you be the lucky winner?)
Educational Events for July – Xpress Teller Training Day
The CU*Answers Education Team will be hosting a series of educational events throughout July! These popular half-day training events typically begin around 1:00 PM ET, which isn’t always easy for our credit union partners located in the western region. Because of this, we’re offering sessions later in the day that we hope will be more convenient… Read more »
[The Pulse] 2025 Business Continuity Plan: Mid-Year Revision Now Available
![[The Pulse] 2025 Business Continuity Plan: Mid-Year Revision Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-300x121.png)
As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2025 CU*Answers Business Continuity Plan and… Read more »
Reminder – Beginning July 28th: Alert Emails Moving to Constant Contact
In 2024, CU*Answers transitioned our Client News delivery to the Constant Contact platform. Beginning Monday, July 28th, 2025, we will be doing the same for Alerts – from that date forward, all Alert emails will be delivered via Constant Contact. What does this mean for you? All contacts who are currently set up to receive Alert… Read more »
Two for Tuesday with CEO Geoff Johnson – 7/22/2025
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Reminder: Log In This Week (and….win?)
Wednesday, July 23 at 3:30 PM ET Spread the word Get the team ready Pop the popcorn Grease up those mouse lasers AND BE READY TO LOG IN TO WIN! Ten lucky logged in winners will get a $50 gift card! All you need to do is log in to CBX on Wednesday at 3:30… Read more »
A Note for FUEL Clients: Important Details About Your August Invoice
Attention Lender*VP clients who utilize the FUEL Decision Model: your August invoice will include FUEL decisions that were previously missed. These FUEL decisions were intended to be included on your June invoice, and will be reflected on the August invoice instead. We apologize for this oversight. Please reach out to Lender*VP at lendervp@cuanswers.com if you have any questions.
Reminder: New Bureau Servicing Fee for Equifax Clients Beginning 10/1/25
Attention all clients using Equifax for credit pulls (for primary and backup bureau): Starting October 1st, 2025, you will see a new Bureau Servicing Fee on your monthly invoice for $25/month. This fee is a result of increased costs that we incurred in our renewed agreement with Equifax. If you have any questions, please reach… Read more »
We Need Your Help! (Calling All Network Credit Unions)
Rally the team, because we need you (yes, all of you) on Wednesday, July 23 at 3:30 PM ET! Now that all online and Site-Four partner credit unions have access and are using CBX daily, it’s time to help test session limits under real-world pressure. All you need to do is log in to CBX… Read more »
Prevent Fraud with Positive Pay for Your Business Members
If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written. Any… Read more »
Take a Look at the CU*Answers University Courses for April
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in April! Learn More
1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns
The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More
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