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Lender*VP News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Sign up for CEO Strategies 2025 

Sign up for CEO Strategies 2025

Registration is Open!
CEO Strategies returns November 4-5, 2025. Register now for this special event in Grand Rapids. Register Today!

Custom Services New Name 

Custom Services New Name

Take a Look at the CU*Answers University Courses for October! 

Take a Look at the CU*Answers University Courses for October!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Learn More

Join Network Services for our October Boot Camp 

Join Network Services for our October Boot Camp

Join us October 29th and 30th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support.  Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to register today. Register Now

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions! 

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Join us to learn how SavvyMoney can help your credit union by enhancing the member experience with a seamless digital banking integration and more! Register today to learn how over 50 credit unions are already benefitting from SavvyMoney with CU*Answers! Register Now

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Important Reminders for HELOC Contract Variable Rate Changes in July

Important Reminders for HELOC Contract Variable Rate Changes in July

As a reminder, HELOC Contract Variable Rates will need to be updated prior to Monday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics… Read more »

Client NewsCU*AnswersLender*VP
Jun 21, 2024

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »

Client NewsCU*AnswersLender*VP
Jun 28, 2024

Vehicle Valuation Price Increase Arriving in October

Vehicle Valuation Price Increase Arriving in October

Attention CU*Answers clients: effective October 1st, 2024, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $55.00 per month to $60.50 per month, while valuation costs will increase from $0.22 per valuation to $0.24 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »

Client NewsCU*AnswersLender*VP
Jun 19, 2024

Important Reminders for HELOC Contract Variable Rate Changes in July

Important Reminders for HELOC Contract Variable Rate Changes in July

As a reminder, HELOC Contract Variable Rates will need to be updated prior to Monday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics… Read more »

Client NewsCU*AnswersLender*VP
Jun 18, 2024

Arriving 6/18: Suffix Logic for 1Click Loans

Arriving 6/18: Suffix Logic for 1Click Loans

Tomorrow, June 18th, we will be deploying a project that will add logic to the next suffix generation for 1Click Offers. Prior to this update, when a member paid off a 1Click Loan and opened another 1Click Loan, the next suffix generation would assign the lowest suffix available at the loan category. At times, this… Read more »

Client NewsCU*AnswersLender*VP
Jun 17, 2024

Arriving 6/18: Enhancement to Interest Accrual Calculator to Display Historical Interest Rates

Arriving 6/18: Enhancement to Interest Accrual Calculator to Display Historical Interest Rates

On Tuesday, June 18th, we will be deploying an enhancement to the Interest Accrual Calculator via Member Inquiry. This enhancement will support the display of historical interest rates, allowing users to search what the interest rate was during a specified period of time. This enhancement will offer your credit union greater insight into research relating… Read more »

Client NewsCU*AnswersLender*VP
Jun 14, 2024

Arriving 6/18: Open Lending Integration for Back-End and Front-End Financing

Arriving 6/18: Open Lending Integration for Back-End and Front-End Financing

On Tuesday, June 18th, we will be deploying a project which will allow for the Open Lending Integration to support back-end financing fees and front-end financing fees. Please contact the Lender*VP team for assistance with setting up your fees. Phase two of this project will allow for fees to be included in the Modified APR… Read more »

Client NewsCU*AnswersLender*VP
Jun 14, 2024

A Reminder About LOS Improvements: Impact to Credit Cards and Lines of Credit

A Reminder About LOS Improvements: Impact to Credit Cards and Lines of Credit

As a reminder, the Online LOS Improvements Phase 1 project affects all online credit card users, regardless of your LOS, and anyone who uses % for payment for their LOCs. Before this project went in on January 28th, 2024, the review date and maturity date for both credit cards and LOCs were being set according to… Read more »

Client NewsCU*AnswersLender*VP
Jun 13, 2024

Arriving 6/18: Update for Collateral Records & Impact to Third-Party LOS Users

Arriving 6/18: Update for Collateral Records & Impact to Third-Party LOS Users

On Tuesday, June 18th, we will be deploying a project for third-party loan origination systems that build collateral records to populate the title tracking field with the default assigned to the collateral type. For third-party LOS users only: The project affects all third-party LOS users for both current and future collateral records. This project will… Read more »

Client NewsCU*AnswersLender*VP
Jun 11, 2024

Recommendations from Lender*VP – Document Retention for Denied Applications

Recommendations from Lender*VP – Document Retention for Denied Applications

What is your credit union’s current retention plan for documents relating to denied applications?  Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months.  Relevant… Read more »

Client NewsCU*AnswersLender*VP
Jun 10, 2024
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Pull Up a Seat for a Learning Café Session

Pull Up a Seat for a Learning Café Session

Join Amber Jecks, Earnings Edge Account Services Manager, for a Learning Cafe! This month, Amber will explore tips and tricks related to Financial Statements. If you’d like to learn more about utilizing these resources for your credit union, please click the button below to register. Register Now

1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the first half of October 2025! View Topics

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.12  Dec. 7, 2025 (Sunday)
Self Processing CUs
25.12  

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  • Take a Look at the CU*Answers University Courses for October!
  • CU*BASE Release 25.10 is Arriving Soon!
  • Join Network Services for our October Boot Camp!
  • Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!
  • Get Registered for CU*Answers University Week!
  • Take Advantage of the NEW 1Click Autopilot Program!
  • Pull Up a Seat for a Learning Café Session
  • Ready for This Week’s CBX Challenge?
  • Learn All About Using CBX Tools for Compliance with the Bank Secrecy Act
Join Network Services for our October Boot Camp

Join Network Services for our October Boot Camp

Join us October 29th and 30th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support.  Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to register today. Register Now

Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Sign up for CEO Strategies 2025

Sign up for CEO Strategies 2025

Registration is Open!
CEO Strategies returns November 4-5, 2025. Register now for this special event in Grand Rapids. Register Today!

We're Hiring!
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