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CBX News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Meet Your New Estate Planning Program Powered by Legal Karma 

Meet Your New Estate Planning Program Powered by Legal Karma

CU*Answers invites you to meet to our newest network partner, Legal Karma. Join CU*Answers and our friends from Legal Karma to learn about the estate services that Legal Karma can offer to your credit union and the convenience provided to your members. Use the button below to register today! Register Today

Join Us for Our 11th Annual Conversations on Compliance Event! 

Join Us for Our 11th Annual Conversations on Compliance Event!

Save the date for our 11th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI!  This year’s event will take place on Wednesday, May 13th, from 9:00 AM to 3:30 PM ET. Use the button below to register now. Register Now

Live Demo of AI-Powered Digital Service with Glia 

Live Demo of AI-Powered Digital Service with Glia

This webinar is designed to move past the presentation slides and dive straight into the platform. Join experts from Glia and CU*Answers for a live, hands-on demonstration of how this partnership simplifies the member journey, empowers your staff, and bridges the gap between digital efficiency and human connection. To register for this webinar, use the button below. Register Today

Take a Look at the CU*Answers University Courses for February! 

Take a Look at the CU*Answers University Courses for February!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Learn More

Custom Services New Name 

Custom Services New Name

2026 Education Catalog 

2026 Education Catalog

Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog

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Postponed: Online Banking Rollover

Postponed: Online Banking Rollover

Our latest Rollover event for It’s Me 247 online banking/mobile banking (OLB) environments and BizLink 247 online banking for business was previously announced to take place Wednesday, February 18th at 6:00 AM ET (3:00 AM PT) to Thursday, February 19th at 6:00 AM ET (3:00 AM PT). We have since postponed this Rollover event. Please keep your eyes on your inbox for additional… Read more »

Business ContinuityClient NewsCU*Answers
Feb 17, 2026

Reminder: Update to Check Image Display in CBX Arriving 1/26

Reminder: Update to Check Image Display in CBX Arriving 1/26

Attention Credit Unions using the “View Check Images from Inquiry” button in CBX On Monday, January 26, we will be changing the application that displays the checks viewed from Inquiry in CBX. The same Native Receipts viewer that currently displays your member’s photo IDs will now display the checks as well. If you have any… Read more »

Client NewsCU*AnswersImaging Solutions
Jan 19, 2026

Join Us for Conversations On What’s Next for CBX!

Join Us for Conversations On What’s Next for CBX!

In 2025 our task was to complete the initial transition of some 20,000 screens from the GOLD user interface to the CBX web browser interface, setting a new foundation for the next 25 years of development. As all network credit unions make the final transition from GOLD to CBX, we are looking ahead at what’s… Read more »

Client NewsConversations OnCore SoftwareCU*Answers
Jan 15, 2026

Update to Check Image Display in CBX Arriving 1/26

Update to Check Image Display in CBX Arriving 1/26

Attention Credit Unions using the “View Check Images from Inquiry” button in CBX On Monday, January 26, we will be changing the application that displays the checks viewed from Inquiry in CBX. The same Native Receipts viewer that currently displays your member’s photo IDs will now display the checks as well. If you have any… Read more »

Client NewsCU*AnswersImaging Solutions
Jan 12, 2026

CBX Update: Our Plans for This Weekend

CBX Update: Our Plans for This Weekend

We know that this has been a challenging week for some of your teams, and we can’t thank you enough for your patience and cooperation as we continue to refine and adjust issues as they arise. In fact, the volume and activity we’ve been seeing these past couple of weeks have allowed us to test… Read more »

Client NewsCU*Answers
Jan 12, 2026

Join Us for Conversations On What’s Next for CBX!

Join Us for Conversations On What’s Next for CBX!

In 2025 our task was to complete the initial transition of some 20,000 screens from the GOLD user interface to the CBX web browser interface, setting a new foundation for the next 25 years of development. As all network credit unions make the final transition from GOLD to CBX, we are looking ahead at what’s… Read more »

Client NewsConversations OnCore SoftwareCU*Answers
Jan 5, 2026

CU*BASE GOLD Sunset Date Extension

CU*BASE GOLD Sunset Date Extension

The following information applies to credit unions whose GOLD access has not yet been deactivated. After careful thought and consideration, we have decided to extend access to CU*BASE GOLD for one additional week, concluding access to GOLD on January 11, 2026. We reflected on the busy time crunch that occurs during year-end processing, and felt… Read more »

Client NewsCU*Answers
Dec 23, 2025

CBX Updates and Information: Additional Follow-up

As we continue to diagnose and repair our CBX issues that occurred last week, we want to provide an update with what we know now and our plans as we move forward. Please review the information at the link below. (Information is posted on the CU*Answers Alerts site and must be viewed on-network) Read the… Read more »

CBXClient NewsCU*Answers
Nov 18, 2025

Online Banking Rollover Event Tomorrow – Updates to be Posted on Alerts Page

Online Banking Rollover Event Tomorrow – Updates to be Posted on Alerts Page

On Wednesday, November 12th, we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business. The Rollover event is scheduled for 6:00 AM (3:00 AM PT) and will conclude on Thursday, November 13th at 6:00 AM ET (3:00 AM PT). During this 24-hour period, online… Read more »

Business ContinuityClient NewsCU*Answers
Nov 11, 2025

Learn All About Using CBX Tools for Compliance with the Bank Secrecy Act

Learn All About Using CBX Tools for Compliance with the Bank Secrecy Act

Complying with rules and guidelines imposed by the Bank Secrecy Act (BSA) can be a complicated task. CBX tools for monitoring transaction activity are designed to last through the complexities of these rule interpretations and the performance of due diligence on credit union accounts. Do you have supervisory personnel who would like to learn more about… Read more »

AuditLinkClient NewsCU*Answers
Oct 8, 2025
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1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Shop Now at the CU*Answers Online Store.

CBX Updates

The next CBX updates are currently scheduled for:

Online/Partner CUs
26.05  May. 17, 2026 (Sunday)
Self Processing CUs
26.05  

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    AuditLink Invites You to Join a Conversation on Fraud!
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Live Demo of AI-Powered Digital Service with Glia

Live Demo of AI-Powered Digital Service with Glia

This webinar is designed to move past the presentation slides and dive straight into the platform. Join experts from Glia and CU*Answers for a live, hands-on demonstration of how this partnership simplifies the member journey, empowers your staff, and bridges the gap between digital efficiency and human connection. To register for this webinar, use the button below. Register Today

Take a Look at the CU*Answers University Courses for February!

Take a Look at the CU*Answers University Courses for February!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Learn More

Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

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