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CBX News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Online Credit Cards: On the Front Line – Join Our Upcoming Webinar! 

Online Credit Cards: On the Front Line – Join Our Upcoming Webinar!

Do your members have questions about their credit card accounts? We can help your staff gain a deeper understanding of the CBX tools that allow you to assist members! Click the button below to sign up! Register Now

Turn Core Data Into Actionable Member Intelligence 

Turn Core Data Into Actionable Member Intelligence

Your credit union already has rich view of the data available in the core – now CU*Answers and EDGE invite you to explore practical ways to put that data to work!We’ll explore a range of ways that this data can benefit your credit union. Interested in learning more? Click the button below to register for this online event – we look forward to engaging with you! Learn More

Join Network Services for our October Boot Camp 

Join Network Services for our October Boot Camp

Join us October 14th and 15th for a two-day boot camp! This is an opportunity for your credit union IT members to build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to learn more and register now. Register Now

Join Us for CEO Strategies 2026 

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for October! 

Take a Look at the CU*Answers University Courses for October!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Use the button below to check them out now. Learn More

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Check Out the Latest Project Deployments

Check Out the Latest Project Deployments

While our Spring and Fall releases deliver major enhancements, our Tuesday minor releases provide ongoing improvements, fixes, and smaller feature enhancements throughout the year. The following documentation details the June 2nd, 2026 updates, along with tool and programming changes. View Release Notes

Client NewsCU*Answers
Jun 2, 2026

CBX Update: Channels for Continued Input and Feedback

CBX Update: Channels for Continued Input and Feedback

Since the inception of CBX, we’ve offered the Let Us Know button to submit screen issues or other CBX transition related items while we built through the Alpha stage. We were moved by the cooperative spirit in the contributions and submissions through that channel, which allowed us to fine-tune CBX throughout the year. As a… Read more »

Client NewsCU*Answers
May 18, 2026

CBX 26.05 Release Updates

CBX 26.05 Release Updates

As a reminder, the CBX 26.05 release will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on May 17th. We will be posting any/all issues related to the 26.05 release on the Alerts page, compiled into a single alert post, which can be accessed via the button below. We will not be sending out any… Read more »

Client NewsCore SoftwareCU*AnswersDocumentation
May 15, 2026

Don’t Forget: CBX Release 26.05 is Arriving Soon!

Don’t Forget: CBX Release 26.05 is Arriving Soon!

CBX Release 26.05 Online, Self-Processor, and Site-Four Release Date is May 17 Documents 26.05 Release Summary 26.05 New and Updated Tool Summary 26.05 Database Changes Summary Training Attend a release review webinar! Monday, May 11 @ 1:30 PM – 2:30 PM ET Click Here to Register! If you are unable to make the training event… Read more »

Client NewsCore SoftwareCU*AnswersDocumentation
May 15, 2026

Arriving with CBX 26.05: New Password Settings for It’s Me 247 & BizLink 247

Arriving with CBX 26.05: New Password Settings for It’s Me 247 & BizLink 247

Beginning May 17th following the CBX 26.05 Release, some password configuration options will change for It’s Me 247 online banking and BizLink 247 online business banking. The first change will eliminate the option to allow SSN in It’s Me 247 temporary passwords. Any credit union that currently uses a temporary password that includes the SSN will be flooded during the release implementation… Read more »

Client NewsCU*Answers
May 1, 2026

Arriving with CBX 26.05: New Password Settings for CBX

Arriving with CBX 26.05: New Password Settings for CBX

Beginning May 17th following the CBX 26.05 Release, there will be an update to passwords for CBX. With this update, CBX login passwords will be required to use a minimum of 15 characters, with a maximum of 128 characters allowed. With this update, we encourage users to utilize passphrases for enhanced security.

Client NewsCU*Answers
May 1, 2026

CBX Release 26.05 is Arriving Soon!

CBX Release 26.05 is Arriving Soon!

CBX Release 26.05 Online, Self-Processor, and Site-Four Release Date is May 17 Documents 26.05 Release Summary 26.05 New and Updated Tool Summary 26.05 Database Changes Summary Training Attend a release review webinar! Monday, May 4 @ 2:30 PM – 3:30 PM ET Monday, May 11 @ 1:30 PM – 2:30 PM ET Click Here to… Read more »

Client NewsCore SoftwareCU*AnswersDocumentation
May 15, 2026

5300 Call Report: 1st Quarter Update

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 1st Quarter Update Before you start working on your 1st quarter Call Report in CBX, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q126 Call Report any time after April 1, but be sure… Read more »

Client NewsCore SoftwareCU*AnswersDocumentation
Mar 25, 2026

Announcing Beta Test Sites for the 26.05 CBX Release!

Announcing Beta Test Sites for the 26.05 CBX Release!

From the credit unions that applied, the following credit unions were selected to beta test the CBX 26.05 release coming in May: Lesco Federal Credit Union Evergreen Credit Union Peninsula Federal Credit Union Bridge Credit Union Thank you to everyone who expressed interest in joining! We’re looking forward to reviewing your applications for the next… Read more »

Client NewsCore SoftwareCU*Answers
Mar 19, 2026

Online Banking Rollover Event Tomorrow – Updates to be Posted on Alerts Page

Online Banking Rollover Event Tomorrow – Updates to be Posted on Alerts Page

On Wednesday, March 18th, we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business. The rollover is scheduled to begin on Wednesday, March 18th at 6:00 AM ET (3:00 AM PT) and will conclude on Thursday, March 19th at 6:00 AM ET (3:00 AM PT). During this period,… Read more »

Business ContinuityClient NewsCU*Answers
Mar 17, 2026
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2026 Education Spotlight – It’s Me 247 Online Banking

2026 Education Spotlight – It’s Me 247 Online Banking

Member self-service financial products continue to dominate the development of technology, based on the convenience, the relevance to the lifestyle of today’s member, and the efficiencies gained by the credit union. By the completion of this course, participants will be able to explain online banking from the member’s perspective, list online banking configuration options, and much more. Use the button below to register now! Register Now

1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

Standard Teller Techniques

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

Shop Now at the CU*Answers Online Store.

CBX Updates

The next CBX updates are currently scheduled for:

Online/Partner CUs
26.10  Oct. 25, 2026 (Sunday)
Self Processing CUs
26.10  

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  • Reminder: ProDOC Sunsetting in October – Resources for Transitioning to CU*Forms
  • CU*BASE 25.05 Release Updates
  • 2026 Education Spotlight – Standard Teller Techniques
  • Reminder: ProDOC Sunsetting in October – Resources for Transitioning to CU*Forms
  • Take a Look at the CU*Answers University Courses for October!
Join Us for CEO Strategies 2026

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Online Credit Cards: On the Front Line – Join Our Upcoming Webinar!

Online Credit Cards: On the Front Line – Join Our Upcoming Webinar!

Do your members have questions about their credit card accounts? We can help your staff gain a deeper understanding of the CBX tools that allow you to assist members! Click the button below to sign up! Register Now

Turn Core Data Into Actionable Member Intelligence

Turn Core Data Into Actionable Member Intelligence

Your credit union already has rich view of the data available in the core – now CU*Answers and EDGE invite you to explore practical ways to put that data to work!We’ll explore a range of ways that this data can benefit your credit union. Interested in learning more? Click the button below to register for this online event – we look forward to engaging with you! Learn More

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