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CBX News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Standard Teller Techniques 

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

Get Ready for the Next Collections Roundtable 

Get Ready for the Next Collections Roundtable

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. This quarter’s event will be hosted virtually. Use the button below to sign up for one of the sessions (or both!). Register Now

2026 Education Spotlight 

2026 Education Spotlight

Join us for the next 2026 Education Spotlight on General Ledger Tools. Are you ready for the next level of understanding general ledger tools? Do you know how to use all the reports generated daily? Need some tips on finding and solving balancing changes? Click the button below to register for our upcoming session. Learn More

Join Us for CEO Strategies 2026 

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Join Us for a Free Custom Training Edition Demo! 

Join Us for a Free Custom Training Edition Demo!

CTE is an alternative to the shared simulated training environment (Bedrock Community CU), currently used by all CU*Answers online clients. CTE gives your team a safe place to practice CBX tools, learn new skills and more, without potential harm to your live member data. Join our upcoming webinar to learn more – we’re saving you a seat! Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for September! 

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More

Custom Services New Name 

Custom Services New Name

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CU*BASE GOLD Sunset Date Extension

CU*BASE GOLD Sunset Date Extension

The following information applies to credit unions whose GOLD access has not yet been deactivated. After careful thought and consideration, we have decided to extend access to CU*BASE GOLD for one additional week, concluding access to GOLD on January 11, 2026. We reflected on the busy time crunch that occurs during year-end processing, and felt… Read more »

Client NewsCU*Answers
Dec 23, 2025

CBX Updates and Information: Additional Follow-up

As we continue to diagnose and repair our CBX issues that occurred last week, we want to provide an update with what we know now and our plans as we move forward. Please review the information at the link below. (Information is posted on the CU*Answers Alerts site and must be viewed on-network) Read the… Read more »

CBXClient NewsCU*Answers
Nov 18, 2025

Online Banking Rollover Event Tomorrow – Updates to be Posted on Alerts Page

Online Banking Rollover Event Tomorrow – Updates to be Posted on Alerts Page

On Wednesday, November 12th, we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business. The Rollover event is scheduled for 6:00 AM (3:00 AM PT) and will conclude on Thursday, November 13th at 6:00 AM ET (3:00 AM PT). During this 24-hour period, online… Read more »

Business ContinuityClient NewsCU*Answers
Nov 11, 2025

Learn All About Using CBX Tools for Compliance with the Bank Secrecy Act

Learn All About Using CBX Tools for Compliance with the Bank Secrecy Act

Complying with rules and guidelines imposed by the Bank Secrecy Act (BSA) can be a complicated task. CBX tools for monitoring transaction activity are designed to last through the complexities of these rule interpretations and the performance of due diligence on credit union accounts. Do you have supervisory personnel who would like to learn more about… Read more »

AuditLinkClient NewsCU*Answers
Oct 8, 2025

See You Online for Today’s CBX Challenge!

See You Online for Today’s CBX Challenge!

Today’s the day! Join us this afternoon for the latest CBX user challenge! We need EVERYONE to log in to CBX at 3:30 PM ET! Once again we’re asking for more users to log in for a longer time period. Please log in and stay online for at least 30 minutes while you complete tasks. You… Read more »

CBXClient NewsCU*Answers
Sep 18, 2025

Ready for This Week’s CBX Challenge?

Ready for This Week’s CBX Challenge?

Don’t forget: we’re hosting another CBX user challenge this week! We need EVERYONE to log in to CBX on Thursday, September 18 at 3:30 PM ET! Once again we’re asking for more users to log in for a longer time period. Please log in and stay online for at least 30 minutes while you complete tasks. You can use… Read more »

CBXClient NewsCU*Answers
Sep 16, 2025

Join Us for Conversations On What’s Next for CBX!

Join Us for Conversations On What’s Next for CBX!

In 2025 our task has been to complete the initial transition of some 20,000 screens from the GOLD user interface to the CBX web browser interface, to set a new foundation for the next 25 years of development. Even as the dust is still settling on the transition from GOLD to CBX, we are turning… Read more »

Client NewsConversations OnCore SoftwareCU*Answers
Sep 9, 2025

We’re Excited to Announce that TLC Courses for CBX are Now Available!

We’re Excited to Announce that TLC Courses for CBX are Now Available!

The CU*Answers TLC courses have recently been updated! These refreshed courses now include details for CBX, while also sporting modern redesigns. Our teams worked diligently to review and update the content of each of these courses; we encourage your staff to check them out the next time you log into TLC! Currently, TLC courses for both CBX… Read more »

Client NewsCU*AnswersEducation
Sep 8, 2025

Join Us for Conversations On What’s Next for CBX!

Join Us for Conversations On What’s Next for CBX!

In 2025 our task has been to complete the initial transition of some 20,000 screens from the GOLD user interface to the CBX web browser interface, to set a new foundation for the next 25 years of development. Even as the dust is still settling on the transition from GOLD to CBX, we are turning… Read more »

Client NewsConversations OnCore SoftwareCU*Answers
Aug 19, 2025

Announcing Beta Test Sites for the 25.10 CBX & CU*BASE Release!

Announcing Beta Test Sites for the 25.10 CBX & CU*BASE Release!

We typically ask for beta volunteers from our general pool of credit unions. However, this release has several projects that require our beta credit unions to have specific programs already in place. The following credit unions were selected to beta test the CBX and CU*BASE GOLD 25.10 coming in October: Frankenmuth Credit Union Thornapple Credit… Read more »

Client NewsCore SoftwareCU*Answers
Aug 15, 2025
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Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

2026 Education Spotlight – It’s Me 247 Online Banking

2026 Education Spotlight – It’s Me 247 Online Banking

Member self-service financial products continue to dominate the development of technology, based on the convenience, the relevance to the lifestyle of today’s member, and the efficiencies gained by the credit union. By the completion of this course, participants will be able to explain online banking from the member’s perspective, list online banking configuration options, and much more. Use the button below to register now! Register Now

You’re Invited to an In-Person Lunch & Learn Event!

You’re Invited to an In-Person Lunch & Learn Event!

Join Lender*VP and our partners at EDGE for a Lunch & Learn event hosted at TechTown in Detroit, MI! This in-person event will explore practical ways that your credit union can put data to work. Use the button below to learn more and register today. Register Today

Shop Now at the CU*Answers Online Store.

CBX Updates

The next CBX updates are currently scheduled for:

Online/Partner CUs
26.10  Oct. 11, 2026 (Sunday)
Self Processing CUs
26.10  

More about releases

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NACUSO Collaboration

Contact Us!

Contact Us!
We're Hiring!

Popular Client News

  • Join Network Services for our October Boot Camp!
  • Mobile 9.0 Coming Soon: Authentication Updates and MACO Re-enrollment
  • Join Us for a FREE Education Express Webinar!
  • New Compliance Deadline and Details for The Clearing House RTP Operating Rule
  • An Important Update on the SWIVEL Project
  • Take a Look at the CU*Answers University Courses for September!
  • Here Comes the Next Collections Roundtable!
  • Important: MACO Re-enrollment Schedule Changes
  • CU*Forms Update Coming 9/2 – Faster FormFLOW Screens and Clearer On-Screen Instructions
Standard Teller Techniques

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

Join Us for CEO Strategies 2026

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for September!

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More

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