Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
A Note from Cards and Payments: Paymentus P2P Per Transaction Costs
Attention Credit Unions Using Paymentus P2P Beginning April 2026, any/all credit unions using Paymentus for P2P transactions will see a cost of $0.681 per P2P transaction included on monthly invoices. This update will be reflected beginning with your May invoice. If you have any questions, please contact the Cards & Payments team.
Meet Your New Estate Planning Program Powered by Legal Karma
CU*Answers invites you to meet to our newest network partner, Legal Karma. Legal Karma brings estate planning packages to your members with unlimited white-glove support, conveniently integrated through platforms they already utilize. Join CU*Answers and our friends from Legal Karma to learn about the estate services that Legal Karma can offer to your credit union and… Read more »
Save the Date – Join Us for Our 11th Annual Conversations on Compliance Event!
Save the date for our 11th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 13th, from 9:00 AM to 3:30 PM ET. Join us for a discussion on topics including: IT/Cybersecurity NCUA Supervisory Priorities Fraud Monitoring with Abnormal… Read more »
The Next HA Rollover is Coming March 8th – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data centers to our high-availability (HA) data centers. The next HA rollover is scheduled for Sunday, March 8th. The rollover is scheduled to begin at 3:00 AM ET on Sunday, March 8th with the rollback planned for 3:00 AM ET on Sunday, March 15th. There will be… Read more »
In Case You Missed It – Early February 2026
Take a look back at some important topics from the first half of February 2026: Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! It’s Time for IBM iAccess Upgrades! Complete Yours by 2/27/2026 January Owner’s View Monthly Recap How Do I Add or Remove Security Officers? Here Comes the Next Collections… Read more »
Helpful Tips from Lender*VP: 1Click Form Updates
Attention credit unions that offer 1Click Loans: If you are needing to complete any updates to your 1Click forms, remember that the update will need to be handled within the CU*Forms environment. Please keep in mind that following the switch to CU*Forms for 1Click forms, all 1Click forms would need to be built within CU*Forms… Read more »
Get the Most Out of CU*Forms – Join One of Our Upcoming Workshops!
Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! We’ll highlight helpful tips and tricks, and answer any questions you might have relating to CU*Forms. Click… Read more »
Complete a Survey Today! Your Feedback Helps Us Support Card Processing Now and in the Future
The CU*Answers Cards & Payments Team wants to hear from you! We are asking network credit unions to complete the survey linked below, to provide us with insights on how you are using ATM/debit and in-house credit cards. Your feedback is valuable to us and helps us in continuing to provide excellent service now and in… Read more »
Join Us for a Conversation On Plastics – Online Credit Cards
Are you ready to expand your credit card options and have access to your accounts on CBX? If the answer is Yes (and why wouldn’t it be) then let’s get to work on it! Our partners are excited to be able to offer all of our credit unions what they call pass through access options to… Read more »
Reminder: The Next Online Banking Rollover is Coming 2/18
***We have since postponed this Rollover event. Please keep your eyes on your inbox for additional updates, as we will provide details in the coming days on the rescheduled date and time.*** As a reminder, the next Rollover event for It’s Me 247 online/mobile banking (OLB) and BizLink 247 online banking for business is scheduled… Read more »
Standard Teller Techniques
During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today
An Open Discussion on CU*Chat
Lender*VP invites you to join us for an open discussion on CU*Chat! Hear from other credit unions on their experiences, as we discuss possibilities for future enhancements. We encourage you to share questions and insights, and let us know where you would like to see CU*Chat integrated next! Use the button below to register now. Register Now
It’s Time to Sign Up for 2026 Year-End Training!
We’re gearing up for year-end and that means it’s time to mark your calendars for Year-End Training! We have several sessions scheduled throughout November, and we encourage you to sign up soon. Use the button below to register today! Register Today
Contact Us!
