Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
The Next HA Rollover is Coming March 8th – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, March 8th. The rollover is scheduled to begin at 3:00 AM ET on Sunday, March 8th with the rollback… Read more »
Join Us for a Conversation on Online Member Experience!
The Internet Retailer Support Center invites you to join us for our next Conversation on Online Member Experience! This upcoming session will place a spotlight on Membership Opening Process (MOP) procedures. We invite attendees to discuss what they are seeing members regularly request through MOP, as well as ways to help make the process most effective. Be… Read more »
Join Us for a Dive into Administrator Features Available in TLC!
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about… Read more »
Two for Tuesday with CEO Geoff Johnson – 2/10/2026
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
Take Advantage of the 1Click Autopilot Program!
1Click Loan Offers are already easy for your members to take advantage of, so why not make them easy for your staff too? With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking… Read more »
Rescheduled: The Next Online Banking Rollover is Coming 2/18
***We have since postponed this Rollover event. Please keep your eyes on your inbox for additional updates, as we will provide details in the coming days on the rescheduled date and time.*** Last week, we announced a postponement to our upcoming Rollover for It’s Me 247 online/mobile banking (OLB) and BizLink 247 online banking for business. The rollover event has since… Read more »
Arriving 2/10: Project Allowing Interest Only Loans to be Paid via Third-Party Vendors
Attention all credit unions using loan payment vendors such as RISE, MessagePay, LenderPay, REPAY or SWIVEL: On Tuesday, February 10th, we will be deploying a project to allow Interest Only loan types to be paid via third-party loan payment vendors. Although these loan types will now be available for your members to make payments on,… Read more »
Join Lender*VP to Learn About Income Verification with EDGE!
Lender*VP and EDGE invite you to learn how income verification can streamline lending decisions! EDGE is a cashflow analytics platform that enables frictionless income verification using banking data sourced directly from the core, reducing the need to stipulate for documentation from members and simplifying manual review processes! Join us for a demonstration of how lending… Read more »
AuditLink Invites You to Join a Conversation on Fraud!
Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. We invite… Read more »
Join Us for a Conversation On Instant Payments
The industry is abuzz about “instant payments” and the RTP® and FedNow® Service payment rails! Join us for another conversation about our projects around instant payments, including: Experiences from credit unions utilizing the FedNow® payment rail. Updates on the Send and Request for Payment functions. We will discuss Zelle® and P2P services. What are the next steps for credit unions… Read more »
Join Us for CEO Strategies 2026
Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Standard Teller Techniques
During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today
Contact Us!
