Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in July! View All Courses
Join Lender*VP and our partners at EDGE for a Lunch & Learn event hosted at CU*Answers’ Grand Rapids headquaters! This in-person event is designed for credit union leaders and teams focused on lending, credit risk and member analytics. Learn more about this event and register by using the button below. Register Today
Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in August, where we will explore services and features available to your organization. These courses will be held between Monday, August 17th and Thursday, August 20th. Register now using the button below. Register Today
Lender*VP invites you to learn all about their newest product for lending, CU*Chat! A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Sign up for our demo to see how your team can use CU*Chat to make communication easy! Use the button below to register now. Register Now
Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Use the button below to register now! Register Now
Does your credit union offer Interest-Only Loans through CBX? Join one of our upcoming webinars as we discuss enhancements to Interest-Only Loans that will be rolling out later this summer! Use the button below to learn more and register for a webinar. Register Now
CU*Answers invites you to meet to our network partner, Legal Karma. Legal Karma brings estate planning packages to your members with unlimited white-glove support, conveniently integrated through platforms they already utilize. Join CU*Answers and our friends from Legal Karma to learn about the estate services that Legal Karma can offer to your credit union and the… Read more »
This course takes a detailed look at the functions available within the core that assist staff in delivering superior service to members. By the completion of this course, participants will be able to: Obtain stored reports. Use the Search feature. Learn about OUTQUES. Click the button below to register for your preferred session. Dates and… Read more »
1Click Loan Offers are already easy for your members to take advantage of, so why not make them easy for your staff too? With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking… Read more »
Lender*VP invites you to learn all about their newest product for lending, CU*Chat! A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Whether it’s gathering references, verifying collateral information or requesting support documents, any and all communication with the borrower is seamless… Read more »
Attention Paymentus Bill Pay Credit Unions As of May 19th, 2026, Paymentus has implemented enhancements for Authorized FI PASS roles (including FI customer service specialist & FI customer service). These roles now have expanded control over identifying and managing orphaned payments – i.e. payments that occur when an account or card is inactive or deleted,… Read more »
Join the Lender*VP team for a demo of the newly released 1Click Relationship Offers! Learn how you can push 1Click Offers to your members based on their relationship to the credit union using CLR Path. We’ll offer a look at examples in the CLR Path Program and go through the internal process of launching these offers,… Read more »
Attention Credit Unions Whose Bill Pay Provider is iPay Effective August 26th, 2026, the chat functionality available through the iPay MASTER Site will be retired. To better serve clients, iPay will be reallocating resources to enhance call and case response times, ensuring faster and more consistent support. As a reminder, iPay clients can access a variety… Read more »
CU*Answers has completed its SSAE-18 SOC 1 audits for Fiscal Year 2025. You can download the reports here: CBX Processing and Managed Hosting CBX Software Development Network Services As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and your auditors to request or download the information you need to… Read more »
Don’t forget: the deadline to register for the 2026 CU*Answers Leadership Conference is this Friday, June 5th! If you have not yet signed up, we encourage you to do so soon! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next…. Read more »
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2026 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 18th 8:30 AM ET… Read more »
The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More
Take a look back at some important topics from the last half of June 2026! View Topics
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Use the button below to register now! Register Now
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