Does Your Credit Union Need Help with Collection Calls? We Have Availability!

Does Your Credit Union Need Help with Collection Calls? We Have Availability!

***This announcement applies to credit unions who received the associated email.*** CU*Answers Collections Services takes a different approach to collection work. Our team of experienced collectors aim to work with your members to resolve their delinquency issues. By analyzing members’ delinquency challenges and asking open-ended questions, our team prioritizes bringing your members current and keeping… Read more »

Jan 27, 2026

[The Pulse] 2026 Business Continuity Plan Now Available

[The Pulse] 2026 Business Continuity Plan Now Available

As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently completed the 2026 CU*Answers Business Continuity Plan and are… Read more »

Jan 26, 2026

Join Us for a Conversation on Deposit Operations & Member Service: Opening Membership Workflow

Join Us for a Conversation on Deposit Operations & Member Service: Opening Membership Workflow

We invite you to join us for a Conversation on Deposit Operations & Member Service!  During our upcoming session, we will host a discussion on Opening Membership Workflow. We’ll highlight tips relating to what configurations are currently being used, and will discuss future enhancements. We hope you will engage with your peers and add your voice to… Read more »

Jan 22, 2026

New Open-Banking Provider MX: Expanding eBill Coverage for Paymentus Clients

New Open-Banking Provider MX: Expanding eBill Coverage for Paymentus Clients

Attention Paymentus Bill Pay Credit Unions We’re excited to introduce MX as a new open-banking provider for eBill data in Bill Center! This enhancement expands our eBill coverage and enables more reliable access to bill amounts and due dates for the following financial institutions: American Express USAA Bank Kohl’s Navy Federal Credit Union Glacier Bank AAA Federal Credit… Read more »

Jan 21, 2026

CBX Update: GOLD Sunset Date

CBX Update: GOLD Sunset Date

Based on the progress we’ve seen, we are moving forward to sunset GOLD on January 27th for credit unions that have not reported experiencing recurring session timeout issues in CBX. This allows us to continue our progress while minimizing disruption for the few credit unions still encountering challenges. Once our solution is in place and… Read more »

Jan 21, 2026