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Pull Up a Seat for a Learning Café Session

Join Amber Jecks, Earnings Edge Account Services Manager, for the latest Learning Cafe session! Amber will discuss tips and tricks related to Investment Processing, including a look at Investment Subsidiary topics in Show Me the Steps.

Interested in learning more? Click the button below to register today! Register Now

CUaxis Credit Unions: Join Us for Our September Education Series

Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in September, where we will explore services and features available to your organization. These courses will be held between Monday, September 22nd and Friday, September 26th. Click the button below to register. Register Now

Learn All About Mortgage Servicing

Join the Lender*VP Team and the Xtend Mortgage Servicing Team for our upcoming webinar, as we highlight mortgage servicing solutions! Interested in learning more about how our teams can fast-track your financial institution to a stress-free mortgage servicing experience? Click the button below to register today! Register Today

Arriving 8/19: Mandatory Update for Older App Versions

Beginning Tuesday, August 19, members using an older version of the mobile app (prior to Mobile 8) will be required to update their mobile app in order to sign in. Mobile 8 includes several important behind-the-scenes security enhancements, including advanced bot detection measures to help safeguard your credit union and your members from automated fraud… Read more »

Aug 14, 2025

Here Comes the Next CBX Challenge!

That’s right, it’s time again for another CBX user challenge! This time, we need EVERYONE to log in to CBX on Wednesday, August 20 at 3:30 PM ET! This time, we need more users, and more activity, for a longer time period. Please log on and stay online for at least 30 minutes while you… Read more »

Aug 14, 2025

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »

Aug 13, 2025

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »

Aug 13, 2025

Learn All About Retailer Direct – Join Us for a Live Demo!

Retailer Direct is an indirect lending solution developed to offer third parties a direct integration into CU*BASE! Utilizing an online application portal, business retailers offering goods or services can finance loans for members and non-members alike with your credit union. If you’d like a deeper dive into these features, Lender*VP invites you to join our… Read more »

Aug 13, 2025

Welcome to Mobile 8 – What’s New & What to Know

We’re excited to share that your credit union has officially been upgraded to Mobile 8.0! 🎉 This latest version brings even more customization options for your members. Here are a couple of quick housekeeping reminders to help you make the most of the update: Try out Dark Mode: You can enable this within CU Publisher… Read more »

Aug 12, 2025

Empower Your Community with a Digital Financial Journey Powered by Pocketnest – Join Our Upcoming Webinar!

CU*Answers and Pocketnest invite you to join us for an upcoming webinar! During this event, we’ll highlight the capabilities of Pocketnest’s Financial Journey Platform embedded within It’s Me 247 online banking, and will demonstrate the value proposition for both your credit union and your members! Topics of discussion will include: Pocketnest’s approach to comprehensive financial… Read more »

Aug 12, 2025

Action Required: Update to Network Routing for CBX – Las Vegas Datacenter and HA/Disaster Recovery

Attention CU*Answers credit unions: we have recently updated network requirements to support CBX on the new Las Vegas datacenter. Below is a list of networks that need to be allowed outbound access from any/all devices accessing CBX, in order to allow continued and uninterrupted access to CBX when we perform rollovers to the Las Vegas… Read more »

Aug 12, 2025

Two for Tuesday with CEO Geoff Johnson – 8/12/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Aug 11, 2025

2025 ACH Audit and Risk Assessment Now Available

CU*Answers has completed its ACH Audit for Fiscal Year 2025. The report can be downloaded from our Due Diligence site by clicking here. As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and your auditors to request or download the information you need to meet your regulatory requirements. In addition to requesting… Read more »

Aug 11, 2025

CU*Answers

Two for Tuesday

Pull Up a Seat for a Learning Café Session

Take a Look at the CU*Answers University Courses for September!

Lender*VP Invites You to Learn About REPAY Payment Solutions

CUaxis Credit Unions: Join Us for Our September Education Series

Learn All About Mortgage Servicing

Conversations On…

In Case You Missed It…

Learn All About the New Auto Loan Application & Auto Loan Storefront

Arriving 8/19: Mandatory Update for Older App Versions

Here Comes the Next CBX Challenge!

Check Out the New Resources Featured in this Edition of Documentation Digest!

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

Learn All About Retailer Direct – Join Us for a Live Demo!

Welcome to Mobile 8 – What’s New & What to Know

Empower Your Community with a Digital Financial Journey Powered by Pocketnest – Join Our Upcoming Webinar!

Action Required: Update to Network Routing for CBX – Las Vegas Datacenter and HA/Disaster Recovery

Two for Tuesday with CEO Geoff Johnson – 8/12/2025

2025 ACH Audit and Risk Assessment Now Available

Learn All About the New Auto Loan Application & Auto Loan Storefront

Take Advantage of the NEW 1Click Autopilot Program!

Conversations On…

GOLD Updates

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Contact Us!

Two for Tuesday

Pull Up a Seat for a Learning Café Session

Take a Look at the CU*Answers University Courses for September!

Lender*VP Invites You to Learn About REPAY Payment Solutions

CUaxis Credit Unions: Join Us for Our September Education Series

Learn All About Mortgage Servicing

GOLD Updates

Popular Posts

Contact Us!

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