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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

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2026 Education Catalog

Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
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Pull Up a Seat for a Learning Café Session

Join Nadine Thomas, Client Services Account Executive, for the latest Learning Cafe session! Nadine will lead a discussion on A2A, with a look at transfer capabilities in CBX, It’s Me 247 online banking, BizLink 247 and more. Click the button below to register now.
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New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More

Take a Look at the CU*Answers University Courses for December!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! Learn More

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Check Out the Lender*VP University Courses for December

During the month of December, Lender*VP will be hosting a set of webinars related to lending. Take a look at the courses we have coming up by clicking the button below! Learn More

FUEL Clients: Join Our Upcoming Roundtable Discussion!

Attention Lender*VP clients who utilize the FUEL Decision Model: we want to hear from you! Join Elliott Petty and Tom Heidenga for an upcoming roundtable event as they facilitate an open conversation on FUEL. Join your peers to share insights and voice questions relating to the FUEL Decision Model. Click the button below to register today! Register Today

In Case You Missed It…

Take a look back at some important topics from the last half of November 2025! View Topics

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: I am interested in using the 1Click Offers feature that allows me to make loan offers to members in online banking. I also hear that… Read more »

Mar 15, 2023

Need to Update Your Contacts for CU Publisher or Mobile App Notifications?

Has your credit union recently reviewed your current users in CU Publisher to ensure this information is up-to-date? If you need to add new users or remove old users from CU Publisher, click the button below to visit our online store and fill out a request. If you have any additional questions or concerns, contact… Read more »

Mar 15, 2023

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days Starting Wednesday, March 29th, any/all custom online forms in Request Center will be automatically deleted 30 days after they are marked “Completed”. This automatic deletion of completed forms will become the retention policy moving forward. If your credit union wishes… Read more »

Mar 14, 2023

Need to Clean Up Your AnswerBook Contacts?

Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »

Mar 14, 2023

Two for Tuesday with CEO Geoff Johnson – 3/14/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Mar 13, 2023

Join Us for a FREE Education Express Webinar!

Thursday, March 23 2:00 PM – 2:30 PM ET This Month’s Focus Things to Consider when Changing Loan Rates Is your credit union looking to change loan rates? During this month’s Education Express session, Ashley Melder and Nick Olchowski will detail important things to keep in mind when changing rates, such as reviewing the risk-based… Read more »

Mar 13, 2023

Video of the Week: Working a Follow-Up

Working a Follow-Up Need a quick way to show your staff how they can work a follow-up in CU*BASE? Refer them to this video, which has been viewed 1,463 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Mar 13, 2023

Do You Have Staff Who Would Like to Receive Client News and Alert Emails? We Can Help!

Do you have new or existing employees who would like to begin receiving communications from CU*Answers? Below is a helpful guide to the emails that CU*Answers regularly sends out. Client News and Alerts – what is the difference? Client News emails are fully-designed emails that include a banner image and body text. Client News emails… Read more »

Mar 10, 2023

Pull Up a Seat for a Learning Café Session

Skip-a-Pay gives credit union members the opportunity to catch up on bills, save extra shopping funds, plan a vacation or support other financial needs. During this month’s Learning Café session, Ashley Melder and Beth Barron will discuss how to build and configure a Skip-a-Pay program, allowing you to offer this option to your own members. … Read more »

Mar 9, 2023

Statement Changes Coming Soon

ATTENTION STATEMENT PROCESSING CONTACT Your statement vendor was recently notified of statement changes coming soon. This announcement, which detailed changes that will impact regular and credit card member statements, was delivered on March 7th. A sample of this notification was attached to an email that was sent to your credit union, in the event that… Read more »

Mar 9, 2023