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Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Take a Look at the CU*Answers University Courses for October! 

Take a Look at the CU*Answers University Courses for October!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Learn More

Learn All About Using CBX Tools for Compliance with the Bank Secrecy Act 

Learn All About Using CBX Tools for Compliance with the Bank Secrecy Act

Do you have supervisory personnel who would like to learn more about the configurations and operation of CBX tools for use in monitoring, evaluating, and reporting on events associated with BSA compliance? Encourage them to register for our upcoming webinar! Use the button below for more information and registration. Register Now

Join Network Services for our October Boot Camp 

Join Network Services for our October Boot Camp

Join us October 29th and 30th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support.  Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to register today. Register Now

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions! 

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Join us to learn how SavvyMoney can help your credit union by enhancing the member experience with a seamless digital banking integration and more! Register today to learn how over 50 credit unions are already benefitting from SavvyMoney with CU*Answers! Register Now

Previous Next
Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Pull Up a Seat for a Learning Café Session

Pull Up a Seat for a Learning Café Session

Join Amber Jecks, Earnings Edge Account Services Manager, for a Learning Cafe! This month, Amber will explore tips and tricks related to Financial Statements. If you’d like to learn more about utilizing these resources for your credit union, please click the button below to register. Register Now

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of September 2025! View Topics

Join Us in Grand Rapids for the Conversations on Serving Business Members Summit!

Join Us in Grand Rapids for the Conversations on Serving Business Members Summit!

Join us for our Conversations on Serving Business Members Summit! This in-person event will be hosted at the main CU*Answers office in Grand Rapids, MI. We encourage you to join your peers for a discussion on best practices and creative ideas, plus brainstorm solutions that your organization or your business members are looking for. We… Read more »

Client NewsConversations OnCU*Answers
Aug 15, 2025

Arriving 8/19: Mandatory Update for Older App Versions

Arriving 8/19: Mandatory Update for Older App Versions

Beginning Tuesday, August 19, members using an older version of the mobile app (prior to Mobile 8) will be required to update their mobile app in order to sign in. Mobile 8 includes several important behind-the-scenes security enhancements, including advanced bot detection measures to help safeguard your credit union and your members from automated fraud… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Aug 14, 2025

Here Comes the Next CBX Challenge!

Here Comes the Next CBX Challenge!

That’s right, it’s time again for another CBX user challenge! This time, we need EVERYONE to log in to CBX on Wednesday, August 20 at 3:30 PM ET! This time, we need more users, and more activity, for a longer time period. Please log on and stay online for at least 30 minutes while you… Read more »

CBXClient NewsCU*Answers
Aug 14, 2025

Check Out the New Resources Featured in this Edition of Documentation Digest!

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »

Client NewsCU*Answers
Aug 13, 2025

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »

Client NewsCU*AnswersLender*VP
Aug 13, 2025

Learn All About Retailer Direct – Join Us for a Live Demo!

Learn All About Retailer Direct – Join Us for a Live Demo!

Retailer Direct is an indirect lending solution developed to offer third parties a direct integration into CU*BASE! Utilizing an online application portal, business retailers offering goods or services can finance loans for members and non-members alike with your credit union. If you’d like a deeper dive into these features, Lender*VP invites you to join our… Read more »

Client NewsCU*AnswersLender*VP
Aug 13, 2025

Welcome to Mobile 8 – What’s New & What to Know

Welcome to Mobile 8 – What’s New & What to Know

We’re excited to share that your credit union has officially been upgraded to Mobile 8.0! 🎉 This latest version brings even more customization options for your members. Here are a couple of quick housekeeping reminders to help you make the most of the update: Try out Dark Mode: You can enable this within CU Publisher… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Aug 12, 2025

Empower Your Community with a Digital Financial Journey Powered by Pocketnest – Join Our Upcoming Webinar!

Empower Your Community with a Digital Financial Journey Powered by Pocketnest – Join Our Upcoming Webinar!

CU*Answers and Pocketnest invite you to join us for an upcoming webinar! During this event, we’ll highlight the capabilities of Pocketnest’s Financial Journey Platform embedded within It’s Me 247 online banking, and will demonstrate the value proposition for both your credit union and your members! Topics of discussion will include: Pocketnest’s approach to comprehensive financial… Read more »

Client NewsCU*Answers
Aug 12, 2025

Action Required: Update to Network Routing for CBX – Las Vegas Datacenter and HA/Disaster Recovery

Action Required: Update to Network Routing for CBX – Las Vegas Datacenter and HA/Disaster Recovery

Attention CU*Answers credit unions: we have recently updated network requirements to support CBX on the new Las Vegas datacenter. Below is a list of networks that need to be allowed outbound access from any/all devices accessing CBX, in order to allow continued and uninterrupted access to CBX when we perform rollovers to the Las Vegas… Read more »

Client NewsCU*AnswersNetwork Services
Aug 12, 2025

Two for Tuesday with CEO Geoff Johnson – 8/12/2025

Two for Tuesday with CEO Geoff Johnson – 8/12/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdays
Aug 11, 2025
  1. First
  2. 11
  3. 12
  4. 13
  5. 14
  6. 15
  7. 16
  8. 17
  9. >>
  10. Last
 
1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of September 2025! View Topics

Pull Up a Seat for a Learning Café Session

Pull Up a Seat for a Learning Café Session

Join Amber Jecks, Earnings Edge Account Services Manager, for a Learning Cafe! This month, Amber will explore tips and tricks related to Financial Statements. If you’d like to learn more about utilizing these resources for your credit union, please click the button below to register. Register Now

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.10  Oct. 12, 2025 (Sunday)
Self Processing CUs
25.10  

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  • Take a Look at the CU*Answers University Courses for October!
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  • Take Advantage of the NEW 1Click Autopilot Program!
  • Join Network Services for our October Boot Camp!
  • Pull Up a Seat for a Learning Café Session
  • Take a Look at the CU*Answers University Courses for September!
  • Action Required: Update to Network Routing for CBX – Las Vegas Datacenter and HA/Disaster Recovery
  • CUaxis Credit Unions: Join Us for Our September Education Series!
Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Join us to learn how SavvyMoney can help your credit union by enhancing the member experience with a seamless digital banking integration and more! Register today to learn how over 50 credit unions are already benefitting from SavvyMoney with CU*Answers! Register Now

Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Join Network Services for our October Boot Camp

Join Network Services for our October Boot Camp

Join us October 29th and 30th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support.  Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to register today. Register Now

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