Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Two for Tuesday with CEO Geoff Johnson – 02/18/2025
In Case You Missed It – Early February 2025
Take a look back at some important topics from the first half of February 2025: Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! Get the Most Out of CU*Forms – Join One of Our Upcoming Workshops! January Owner’s View Monthly Recap Join Lender*VP for a Conversation on Loan Application Workflow How… Read more »
Upgrade to Mobile 7.0 to Start Using MFA Functionality Today!
Is your credit union planning to activate multi-factor authentication (MFA)? Don’t forget that you will need to upgrade to Mobile 7.0! Mobile 7.0 also seamlessly enrolls your credit union in our Annual Update Process, guaranteeing that you remain current with all forthcoming annual updates. For more details on getting started with MFA, click here to view… Read more »
The Next HA Rollover is Coming March 9th – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, March 9th. The rollover is scheduled to begin at 3:00 AM ET on Sunday, March 9th with the rollback planned for… Read more »
Glia and CU*Answers Present: Building a Virtual Branch with a Human Touch
Join Glia and CU*Answers for an upcoming webinar – Building a Virtual Branch: Digital-First Interactions with the Human Touch. During this event, Glia will discuss their virtual branch solution, which combines the convenience of in-person banking with the efficiency of online services. This webinar will explore how your organization can leverage Glia’s Unified Interaction Management… Read more »
Join Lender*VP for a Conversation on Loan Application Workflow
Join Lender*VP for our upcoming Conversation On Loan Application Workflow in CU*BASE! Join your network peers for a discussion on how they currently manage loan application workflows, which elements are working well, and where the workflow might benefit from changes. Have questions or feedback that you’d like to share? We encourage you to present these during this… Read more »
The World is Changing Fast! AdvantageCIO is There to Help
Since 2011, AdvantageCIO has provided virtual CIO consulting services and compliance documentation, including Comprehensive Information Security Programs, GLBA-mandated cyber board reporting, IT risk assessments, disaster recovery and business continuity plans, business impact analysis assessments, cybersecurity assessments, and others. Starting this month we are making some internal shifts when it comes to the players on this… Read more »
Join Us for Our 10th Annual Conversations on Compliance Event!
Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. This year’s event will include presentations by: AJ Schalk, AVP AuditLink Sarah Stevenson, VP Regulatory… Read more »
Update to CU*Forms Arriving 2/13 – Custom FormFLOWs, New Member Search & More
On Thursday, February 13th, CU*Forms will receive an update which will further enhance the way you serve your members. With this update, your credit union will have access to the following: Added the ability to mass update CU*BASE fields. Ability to create custom FormFLOWs. New Member Search, including the last 10 accounts accessed in CU*BASE. Ability… Read more »
Learn All About the New Credit Card Loan Application – Join One of Our Training Sessions
In December, a new credit card loan application for It’s Me 247 desktop and mobile banking was made available for all credit unions that support online credit cards. Many credit unions have already taken advantage of new features including the improved member workflow, options for tailoring the application, opportunities for marketing to targeted members, and… Read more »
In Case You Missed It…
Take a look back at some important topics from the first half of July 2025! View Topics
1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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Join Us for Asterisk Intelligence Week!
Between Monday, August 18th and Wednesday, August 20th, we will be hosting on-site training in Grand Rapids, Michigan, followed by a series of webinars on Thursday, August 21st. These courses will focus on tactical skill instruction, strategy discussion and training solutions. Learn More
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