As you’ve likely heard by now, Magic-Wrighter recently became SWIVEL! We’ve been in close contact with SWIVEL as they outline their timeline to transition our mutual LoanPay Xpress clients to the new SWIVEL Pay system. We wanted to make you aware of what we know so far. While we don’t anticipate needing to change the… Read more »
Take a look back at some important topics from the second half of June 2025: Need to Update Your Contacts for CU Publisher or Mobile App Notifications? Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers Do You Have a New Member Service Representative? Prevent Fraud with Positive Pay for Your Business Members… Read more »
The Internet Retailer Support Center invites you to join us for a Conversation on Online Member Experience! During our upcoming session, we will discuss MOP Procedures for credit unions, including how your credit union handles fraud and ways that you connect with members who open their membership online. We look forward to fostering a discussion… Read more »
Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! A reminder for credit unions that support HELOC Contract Variable Rates: HELOC Contract Variable Rates will need to be updated prior to Tuesday, July 1st. We have put together a document, which covers… Read more »
The CU*Answers Education Team invites you to join us for a series of events coming in July! These popular half-day training events usually begin around 1:00 PM ET, which isn’t always easy for our credit union partners located in the western region. This summer, we’re presenting options that we hope will be more convenient for… Read more »
As a reminder, HELOC Contract Variable Rates will need to be updated prior to Tuesday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics such as:… Read more »
With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »
Retailer Direct is an indirect lending solution developed to offer third parties a direct integration into CU*BASE! Utilizing an online application portal, business retailers offering goods or services can finance loans for members and non-members alike with your credit union. If you’d like a deeper dive into these features, Lender*VP invites you to join our… Read more »
Rise is a loan payment collection module which gives members the convenience of paying loans with any device, using Visa, Mastercard or ACH. This user-friendly platform was designed by credit unions for credit union members. Rise provides a fast and simple solution for collecting payments while helping to reduce delinquency. Credit unions can even receive… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 2nd Quarter Update Before you start working on your 2nd quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q225 Call Report any time after July 1, but be sure… Read more »
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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