Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Make the Most of Your Credit Union’s Initiatives with Strategic Release Management!
You’ve spent weeks reviewing CU*BASE Release documentation and your staff has attended CU*Answers Release Training web conferences. Now it’s time to put all you have learned into action! CU*BASE Strategic Release Management is a service which equips credit union executives and managers with strategic and meaningful approaches for the utilization of technology associated with major… Read more »
Mobile 8 Update Rolls Out This Week
Just a reminder – Mobile 8 updates begin rolling out this week for all credit unions using our mobile app. Apple and Google approvals typically take 2-3 days, but times can vary. Your members will automatically see the update once it’s live, with no disruptions to their banking experience. Enable Dark Mode in CUP by… Read more »
Now Available: Self-Audit Guidebook for RTP Participants
The Clearing House has announced that all credit unions participating in RTP© must complete an annual audit. Now available on the CU*Answers Cards and Payments webpage, the Real Time Payments© (RTP) Self-Audit Reference Guidebook provides detailed steps on this auditing process. The guidebook can be downloaded at your convenience by clicking here. For more details on the process of connecting… Read more »
Check Out the July 2025 Edition of the Innovation Center Newsletter!
The July 2025 edition of the Innovation in Vegas Newsletter is here! Read up on events that were recently hosted at the Innovation Center, as well as upcoming events later this summer. Learn about the spaces and solutions available, including how your organization can leverage our Las Vegas office for board meetings, planning sessions, and… Read more »
Your Credit Union Has Questions, Our Teams are Here to Help!
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
June Owner’s View Monthly Recap
Check out recent programming changes in the June 2025 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
Join Us for a Conversation on Imaging – CU*Forms Swap Event
Join CU*Answers Imaging Solutions for our very first CU*Forms Swap Event! We invite you to collaborate and chat about CU*Forms processes, and share your forms with other credit unions! Topics of discussion will include: What forms do you use for your processes? What forms providers does everyone use? Are there processes that your credit union has… Read more »
BizLink 247 – Designed for the Unique Needs of Business Members
BizLink 247 is designed for the special needs of business members. Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Once your order… Read more »
Lender*VP Invites You to Learn About REPAY Payment Solutions
REPAY is an innovative, full-service payment technology and processing provider for credit unions. REPAY’s payment technology is intended to help credit unions increase member satisfaction and enhance their experience by offering a variety of secure payment services, including making loan payments from outside financial institutions while utilizing any credit/debit card. Check out our digital flyer for an… Read more »
New Bureau Servicing Fee for Equifax Clients Beginning 10/1/25
Attention all clients using Equifax for credit pulls (for primary and backup bureau): Starting October 1st, 2025, you will see a new Bureau Servicing Fee on your monthly invoice for $25/month. This fee is a result of increased costs that we incurred in our renewed agreement with Equifax. If you have any questions, please reach… Read more »
Join Us for the 2026 Golf Outing as Part of Leadership Week!
Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2026 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Use the button below to register now. Register Now
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
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