Client News provides the information you need to stay current with what’s happening.
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Special Event: Join us for Conversations on ANR/NSF Fees
Let’s Talk About ANR/NSF Fees Email inboxes and news feeds are buzzing these days about the shift in attitudes about NSF fees, overdraft protection programs, and overdraft services such as Courtesy Pay, especially for debit card activity. As states begin issuing scary-sounding mandates and industry thinkers present their opinions, credit unions are scratching their heads… Read more »
Video of the Week: Loan Quoter Extras
Loan Quoter Extras Need a quick way to show your staff how they can access helpful features included with the loan quoter tool? Refer them to this video, which has been viewed 4,908 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
A Reminder for Experian Clients: Update Your Password Every 90 Days
A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »
Have a question for CU*Answers? Who do you call?
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
Two for Tuesday with CEO Geoff Johnson – 1/03/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Review Patronage Dividend and Bonus Dividend Options with Earnings Edge
Is your credit union planning to post a Patronage Dividend, Bonus Dividend or Loan Interest Rebate for members? Earnings Edge can assist! Our expertise and programs can help your credit union with the following: Develop a strategy for which program should be used to pay members and when. Develop a strategy for the calculation of… Read more »
2026 Education Catalog
Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Pull Up a Seat for a Learning Café Session
Join Nadine Thomas, Client Services Account Executive, for the latest Learning Cafe session! Nadine will lead a discussion on A2A, with a look at transfer capabilities in CBX, It’s Me 247 online banking, BizLink 247 and more. Click the button below to register now.
Register Now
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