Developing a power user requires a support system to reinforce and improve skills every day. In addition to the booklets and flyers available under Reference Materials, CU*BASE has a comprehensive, easy-to-use Online Help system with topics for each individual screen in CU*BASE. This help system is included with the software itself, and can also be accessed here, making valuable knowledge freely available to anyone, either within the CU*Answers Network or outside it, at any time.
Related News
CU*BASE 23.10 Release Updates

ATTENTION ONLINE CREDIT UNIONS As a reminder, the 23.10 Release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions this weekend, on October 8th. We will be posting any/all issues related to the 23.10 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post, which can be accessed… Read more »
Reminder: Automated Reports and Queries

The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
September Owner’s View Monthly Recap

Check out recent programming changes in the September 2023 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly… Read more »
Don’t Forget: CU*BASE Release 23.10 is Arriving Soon! Check out the Release Training Resources

CU*BASE Release 23.10 Online and Site Four Release Date is October 8 Self-Processor Release Date is October 15 Documents 23.10 Release Summary 23.10 New and Updated Tool Summary 23.10 Database Changes Summary Release Training Resources If you missed our recent training sessions for the 23.10 Release, a recording is now available – click here to… Read more »
5300 Call Report: 3rd Quarter Update
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 3rd Quarter Update Before you start working on your 3rd quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q323 Call Report any time after October 1, but be… Read more »
CU*BASE Release 23.10 is Arriving Soon!

CU*BASE Release 23.10 Online and Site Four Release Date is October 8 Self-Processor Release Date is October 15 Documents 23.10 Release Summary 23.10 New and Updated Tool Summary 23.10 Database Changes Summary Training Attend a release review webinar! Thursday, September 28 @ 3:00 PM – 4:30 PM ET Thursday, October 5 @ 3:00 PM –… Read more »
Sunsetting Management of SonicWALL Firewalls – Order Your Fortinet Firewall Today

Beginning January 1, 2024, we will only provide management services for Fortinet firewalls and will discontinue management of SonicWALL firewalls (this will not impact secure email and secure remote access devices). The message below was sent to client credit unions who have not yet purchased a Fortinet firewall to replace their SonicWALL. If you wish… Read more »
Reminder: Automated Reports and Queries

The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
August Owner’s View Monthly Recap

Check out recent programming changes in the August 2023 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly… Read more »
July Owner’s View Monthly Recap

Check out recent programming changes in the July 2023 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly… Read more »
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Pull Up a Seat for a Learning Café Session
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In Case You Missed It…
Take a look back at some important topics from the first half of October 2025! View Topics
GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 25.12 Dec. 7, 2025 (Sunday)
- Self Processing CUs
- 25.12