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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Here Comes the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today

Take a Look at the CU*Answers University Courses for August!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Learn More

Lender*VP Invites You to Learn About REPAY Payment Solutions

REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today

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Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

In Case You Missed It…

Take a look back at some important topics from the last half of July 2025! View Topics

Join Our Upcoming Webinar on Pocketnest!

CU*Answers and Pocketnest invite you to join us for an upcoming webinar! During this event, we’ll highlight the capabilities of Pocketnest’s Financial Journey Platform embedded within It’s Me 247 online banking.Want to learn more about how you can empower your community with a Digital Financial Journey powered by Pocketnest? Click the button below to sign up. Register Now

Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile

With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »

Jul 31, 2024

Rescheduled: Join Us for a Conversation on Online Member Experience!

The Conversations on Online Member Experience session detailed below was originally scheduled for Thursday, August 8th. This event has since been rescheduled for Tuesday, October 15th. Please note: if you previously registered for the August 8th event, your registration will automatically carry over to this new date and there is no need to sign up… Read more »

Jul 31, 2024

Vehicle Valuation Price Increase Arriving in October

Attention CU*Answers clients: effective October 1st, 2024, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $55.00 per month to $60.50 per month, while valuation costs will increase from $0.22 per valuation to $0.24 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »

Jul 31, 2024

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages? Look no further than Mobile Alerts! Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »

Jul 30, 2024

Join Us for CEO Strategies 2024!

Mark your calendars for CEO Strategies 2024! This year’s event will take place Monday, October 21st to Wednesday, October 23rd at the Hyatt Regency in Salt Lake City, Utah. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. This… Read more »

Jul 30, 2024

Join Lender*VP and LenderPay for Our Upcoming Webinar on Loan Payment Solutions

Join Lender*VP and LenderPay for for a webinar on the LenderPay payment solution! LenderPay gives members the convenience of paying loans with any device using Visa debit, Mastercard debit, or ACH. One-time, recurring payments, and pay-by-text are also available. During this upcoming webinar, we will explore the options available through LenderPay and discuss how these… Read more »

Jul 30, 2024

Custom Campaigns: Bring Your Vision To Life!

Most of you are familiar with the CU*Answers Marketing Store, where you can find our cooperative campaigns, quarterly contests, and browse our free marketing materials. But did you know we also have a custom campaign service? If you have ideas for marketing materials you can’t find elsewhere, our custom campaigns are the perfect solution! Stop… Read more »

Jul 30, 2024

Two for Tuesday with CEO Geoff Johnson – 07/30/2024

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Jul 26, 2024

Update to Xtend Shared Branching Guidelines Effective 7/29/24

Attention Xtend Clients, Xtend’s Board of Directors approved an update to the 2024 shared branching guidelines adding information about POA withdrawals. This update can be found on page 9 under the “withdrawals” section, and reads: As a general rule, Power-of-Attorneys (POAs) are not permitted to perform withdrawals on accounts through Xtend Shared Branching. This is… Read more »

Jul 29, 2024

[The Pulse] 2024 Business Continuity Plan: Mid-Year Revision Now Available

As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2024 CU*Answers Business Continuity Plan and… Read more »

Jul 29, 2024