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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

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2026 Education Catalog

Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog

Pull Up a Seat for a Learning Café Session

Join Nadine Thomas, Client Services Account Executive, for the latest Learning Cafe session! Nadine will lead a discussion on A2A, with a look at transfer capabilities in CBX, It’s Me 247 online banking, BizLink 247 and more. Click the button below to register now.
Register Now

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More

Take a Look at the CU*Answers University Courses for December!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! Learn More

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In Case You Missed It…

Take a look back at some important topics from the last half of November 2025! View Topics

Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending

Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! Effective October 1st, 2025, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $60.50 per month to $66.50 per month, while valuation costs will increase from $0.24… Read more »

Aug 15, 2025

Reminder for New Credit Card Application – Process Type for Storefront Products

In December of 2024, a new credit card application for It’s Me 247 desktop and mobile banking was deployed for all credit unions. The new credit card application is available for credit unions with online credit cards only. As a reminder, please note that you should only be using products attached to categories with a process type… Read more »

Aug 15, 2025

Prevent Fraud with Positive Pay for Your Business Members

If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written. Any… Read more »

Aug 15, 2025

Announcing Beta Test Sites for the 25.10 CBX & CU*BASE Release!

We typically ask for beta volunteers from our general pool of credit unions. However, this release has several projects that require our beta credit unions to have specific programs already in place. The following credit unions were selected to beta test the CBX and CU*BASE GOLD 25.10 coming in October: Frankenmuth Credit Union Thornapple Credit… Read more »

Aug 15, 2025

Join Us in Grand Rapids for the Conversations on Serving Business Members Summit!

Join us for our Conversations on Serving Business Members Summit! This in-person event will be hosted at the main CU*Answers office in Grand Rapids, MI. We encourage you to join your peers for a discussion on best practices and creative ideas, plus brainstorm solutions that your organization or your business members are looking for. We… Read more »

Aug 15, 2025

Arriving 8/19: Mandatory Update for Older App Versions

Beginning Tuesday, August 19, members using an older version of the mobile app (prior to Mobile 8) will be required to update their mobile app in order to sign in. Mobile 8 includes several important behind-the-scenes security enhancements, including advanced bot detection measures to help safeguard your credit union and your members from automated fraud… Read more »

Aug 14, 2025

Here Comes the Next CBX Challenge!

That’s right, it’s time again for another CBX user challenge! This time, we need EVERYONE to log in to CBX on Wednesday, August 20 at 3:30 PM ET! This time, we need more users, and more activity, for a longer time period. Please log on and stay online for at least 30 minutes while you… Read more »

Aug 14, 2025

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »

Aug 13, 2025

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »

Aug 13, 2025

Learn All About Retailer Direct – Join Us for a Live Demo!

Retailer Direct is an indirect lending solution developed to offer third parties a direct integration into CU*BASE! Utilizing an online application portal, business retailers offering goods or services can finance loans for members and non-members alike with your credit union. If you’d like a deeper dive into these features, Lender*VP invites you to join our… Read more »

Aug 13, 2025