Home | CU*Answers

Get the Most Out of CU*Forms

Imaging Solutions invites you to join our CU*Forms workshop series! This one-hour workshop is designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! Click the button below to register now. Register Now

Overview and Discussion on 1Click Limit Increases

Arriving with the CBX 26.10 Release are new limit increases for 1Click Loans. The Lender*VP team invites you to join our upcoming webinar to learn all about this feature. We’ll provide a closer look at this enhancement and discuss how your credit union can deliver pre-approved credit limit increases to members in just a few clicks! Use the button below to register now. Register Now

An Open Discussion on CU*Chat

Lender*VP invites you to join us for an open discussion on CU*Chat! Hear from other credit unions on their experiences, as we discuss possibilities for future enhancements. We encourage you to share questions and insights, and let us know where you would like to see CU*Chat integrated next! Use the button below to register now. Register Now

Refresher on Contract Variable Rates in CBX

Need a refresher on the Contract Variable Rate process in CBX? The Lender*VP team invites you for a training session – we’ll take a look at topics including how to update your rates, confirm that rates are accurate, and more. We look forward to reviewing these processes with your team – click the button below to sign up! Register Today

Join Us for a Dive into Administrator Features Available in TLC

If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about these features? Click the button below to register today! Register Now

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Recommendations from Lender*VP – Document Retention for Denied Applications

What is your credit union’s current retention plan for documents relating to denied applications? Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months. Relevant… Read more »

Apr 11, 2025

Get Ready for an Online Banking EULA System Update

On Tuesday, April 22, 2025, we will be implementing an updated online banking end-user license agreement (EULA) system, requiring ALL members to re-accept the agreement in order to log into online banking. What’s Changing? Please note: the content of the EULA will NOT be changing with this update. This system update will allow us to… Read more »

Apr 11, 2025

Important Details: Update to CU*Answers Mobile App Coming Next Week

Early next week, CU*Answers will be submitting a mass update for the mobile app on both iOS and Google platforms. If your credit union receives any correspondence from Apple or Google which indicates a rejection or an issue with the update, it is critical that this correspondence be immediately forwarded to irsc@cuanswers.com.

Apr 10, 2025

CUaxis Credit Unions: Join Us for Our April/May Education Series!

Attention CUaxis credit unions: between late April and early May, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, April 28th and Friday, May 2nd. We invite you to use the links below to register… Read more »

Apr 10, 2025

Join Us for a Conversation on Online Member Experience!

The Internet Retailer Support Center invites you to join us for a Conversation on Online Member Experience! During our upcoming session, we’ll host a discussion on the online checking account opening process, offering certificates online, the mobile alerts tool and much more! Join the conversation to share and learn from your peers within the network –… Read more »

Apr 10, 2025

Preparing for the New Western Production Environment

The following information applies only to credit unions who received the associated email. CU*Answers is in the early stages of preparing for a new iSeries production environment which will support clients in Mountain, Pacific and Hawaii time zones. We are currently engaging with vendors to discuss the certification process. As such, we wanted to inform… Read more »

Apr 9, 2025

Join Us for Our 10th Annual Conversations on Compliance Event!

Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. This year’s event will include presentations by: AJ Schalk, AVP AuditLink Sarah Stevenson, VP Regulatory Affairs NASCUS… Read more »

Apr 9, 2025

Review Service Charge Configurations with Help from Earnings Edge

Is your credit union looking to review options and configurations for service charges in CU*BASE? Earnings Edge has solutions for you! Best Practices for CU*BASE Service Charges This offering includes a review of the options available for configuring a minimum balance service charge, an account service charge, or a transaction service charge through CU*BASE. We’ll… Read more »

Apr 9, 2025

Take Advantage of the 1Click Autopilot Program!

1Click Loan Offers are already easy for your members to take advantage of, so why not make them easy for your staff too? With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking… Read more »

Apr 8, 2025

Two for Tuesday with CEO Geoff Johnson – 04/08/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Apr 1, 2025

CU*Answers

Two for Tuesday

Get the Most Out of CU*Forms

Overview and Discussion on 1Click Limit Increases

An Open Discussion on CU*Chat

Refresher on Contract Variable Rates in CBX

Join Us for a Dive into Administrator Features Available in TLC

Standard Teller Techniques

Join Us for CEO Strategies 2026

Take a Look at the CU*Answers University Courses for November!

In Case You Missed It…

Conversations On…

Take Advantage of the NEW 1Click Autopilot Program!

Recommendations from Lender*VP – Document Retention for Denied Applications

Get Ready for an Online Banking EULA System Update

Important Details: Update to CU*Answers Mobile App Coming Next Week

CUaxis Credit Unions: Join Us for Our April/May Education Series!

Join Us for a Conversation on Online Member Experience!

Preparing for the New Western Production Environment

Join Us for Our 10th Annual Conversations on Compliance Event!

Review Service Charge Configurations with Help from Earnings Edge

Take Advantage of the 1Click Autopilot Program!

Two for Tuesday with CEO Geoff Johnson – 04/08/2025

Take Advantage of the NEW 1Click Autopilot Program!

Conversations On…

In Case You Missed It…

CBX Updates

Popular Posts

Contact Us!

Two for Tuesday

Get the Most Out of CU*Forms

Overview and Discussion on 1Click Limit Increases

An Open Discussion on CU*Chat

Refresher on Contract Variable Rates in CBX

Join Us for a Dive into Administrator Features Available in TLC

Standard Teller Techniques

Join Us for CEO Strategies 2026

Take a Look at the CU*Answers University Courses for November!

CBX Updates

Popular Posts

Contact Us!

Popular Client News