The Next HA Rollover is Coming March 10th – We Need You to Perform a Connectivity Test!

The Next HA Rollover is Coming March 10th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The next HA rollover is scheduled for Sunday, March 10th. This rollover will enable support teams to perform planned network maintenance at the primary production data center without disrupting core processing.  The rollover… Read more »

Feb 21, 2024

Xtend Network News Update

Xtend Network News Update

ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective February 12th, 2024, New York Episcopal Federal Credit Union has joined the Xtend Shared Branching family. Please visit alerts.cubase.org for any reference materials needed, such as participating CUs and their contact information!

Feb 12, 2024

Video of the Week: Depositing Multiple Checks

Video of the Week: Depositing Multiple Checks

Depositing Multiple Checks Need a quick way to show your staff how they can use CU*BASE to deposit multiple checks for a member?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Feb 12, 2024

Now Available: The 2024 Xtend Business Continuity Plan

Now Available: The 2024 Xtend Business Continuity Plan

The 2024 Xtend Business Continuity Plan is now available for review.  This document is designed to equip and prepare Xtend and its partners for unplanned disruptions to business functions and processes.  The Xtend Business Continuity Plan acts as a roadmap for continuing operations under adverse conditions, and is the primary tool used for preparedness training,… Read more »

Feb 7, 2024