7.15 CU*BASE Hardware & Communications

CBX Workstations

Summary

This class focuses on the planning and issues involved in the purchase, installation and support of hardware and communications connected to the CU*Answers iSeries system.

Audience

This class is designed for credit union personnel who have the direct responsibility for maintaining PCs, printers, routers and data communications.

Objectives

By the completion of this course, students will have:

        Explored considerations for purchasing and maintaining PCs and network devices.

        Discussed the technical aspects of managing spool files, writers and OUTQ functions.

        Reviewed communications requirements, including Frame relay and ISDN backup.

Topics

        Compatibility Requirements for PCs and Ethernet LAN devices

        Managing Hardware Problems using Spool Files, OUTQs and Writers

        Frame Relay and Disaster Recovery Design

        Benefits of High Availability ISDN Backup

        Credit Union Responsibilities

        CU*BASE Support vs. Third-Party Vendor Support

Course Schedule

Future times and dates are to be determined.