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A Note from Cards and Payments: iPay GiftPay Feature Retiring 12/31/25

Attention Credit Unions Using Jack Henry Services Jack Henry has informed us that they will be retiring the iPay GiftPay feature effective December 31st, 2025. A banner has been added to the GiftPay screen to notify users that this functionality is being discontinued. If you have any members still utilizing this service, we recommend that… Read more »

Nov 25, 2025

Video Now Available: 2025 Year-End Processing Guide Review

If you missed our Year-End Training sessions, a video recording is now available for your convenience! We encourage you to follow along as the Education team details important tasks and deadlines for your credit union as we head into year-end. This video also highlights new items for 2025. Remember – these deadlines are critical to the… Read more »

Nov 25, 2025

2025 Changes to Taxes on Car Loans – Eligibility Criteria & Updates from the IRS

We previously sent announcements regarding the One Big Beautiful Bill Act and the provision “No Tax on Car Loan Interest” paid by borrowers. Eligibility criteria can be reviewed on the IRS website. Additionally, having received information from the IRS, we can now share the following details on what these changes will mean for your organization…. Read more »

Nov 25, 2025

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share… Read more »

Nov 25, 2025

Two for Tuesday with CEO Geoff Johnson – 11/25/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Nov 20, 2025

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Our contests are FREE to participate in, with the option to buy a prize and guarantee a winner from your credit union. Our Cooperative Campaign bundle is on sale, but only… Read more »

Nov 24, 2025

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »

Nov 24, 2025

Review Your Patronage Dividend/Bonus Configurations with Help from Earnings Edge

Is your credit union offering Patronage/Bonus Dividends? Each year your credit union is profitable, you will have the option of allocating dividends to your owners. The Patronage Dividend/Bonus options allow you to reward members who benefit the credit union in proportion to their transactional behaviors with you. If you’d like to review your current configurations,… Read more »

Nov 24, 2025

Join Us for a Conversation on Interactive Teller Machines

It has been a while since we last had a Conversation on ITMs. We would like to give you all a chance to engage with your peers and discuss how your ITM processes are going. Please join the CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines! We want to give the floor to… Read more »

Nov 21, 2025

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share… Read more »

Nov 21, 2025

CU*Answers

Two for Tuesday

Get Ready for the Next Collections Roundtable

Custom Services New Name

Learn All About the NEW Online Banking Unsecured Loan Application & Storefront

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

Take a Look at the CU*Answers University Courses for December!

Check Out the Lender*VP University Courses for December

Take Advantage of the NEW 1Click Autopilot Program!

Conversations On…

A Note from Cards and Payments: iPay GiftPay Feature Retiring 12/31/25

Video Now Available: 2025 Year-End Processing Guide Review

2025 Changes to Taxes on Car Loans – Eligibility Criteria & Updates from the IRS

Check Out the New Resources Featured in this Edition of Documentation Digest!

Two for Tuesday with CEO Geoff Johnson – 11/25/2025

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Review Your Patronage Dividend/Bonus Configurations with Help from Earnings Edge

Join Us for a Conversation on Interactive Teller Machines

Check Out the New Resources Featured in this Edition of Documentation Digest!

Conversations On…

In Case You Missed It…

Dive into Administrator Features Available in TLC

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Get Ready for the Next Collections Roundtable

Custom Services New Name

Learn All About the NEW Online Banking Unsecured Loan Application & Storefront

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

Take a Look at the CU*Answers University Courses for December!

GOLD Updates

Popular Posts

Contact Us!

Popular Client News