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self-processing News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Strategic Income Solutions’ AI Chat 

Strategic Income Solutions’ AI Chat

During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event will focus on the differences of a live chat solution and will highlight benefits, tips, and the easiest ways to save time and money in developing how your credit union interacts with members. Click the button below to learn more! Learn More

Take a Look at the CU*Answers University Courses for May! 

Take a Look at the CU*Answers University Courses for May!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May! Learn More

Here comes the next Collections Roundtable! 

Here comes the next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Register Today

Join Us for the 2025 Golf Outing as Part of Leadership Week 

Join Us for the 2025 Golf Outing as Part of Leadership Week

Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2025 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Click the button below to register today! Register Today

The 2025 CU*Answers Leadership Conference is Coming 

The 2025 CU*Answers Leadership Conference is Coming

Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More

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It’s Time to Par-Tee! Join CU*Answers for a Special Event at Big Mini Putt Club

It’s Time to Par-Tee!  Join CU*Answers for a Special Event at Big Mini Putt Club

Are you planning to attend this year’s Michigan CU League Conference in Grand Rapids, MI? We’d like to invite you to the CU*Answers afterparty, hosted at Big Mini Putt Club! Attendance is FREE and there is no need to RSVP. Join us for food, drinks and fun! Event Date: Thursday, June 5th Time: 7:00 – 11:00 PM ET… Read more »

Client NewsCU*AnswersEvents
Apr 4, 2025

Reminder: Fees for MFA Text Messages Begin in April – Sample Reports Now Available

Reminder: Fees for MFA Text Messages Begin in April – Sample Reports Now Available

Earlier this year, we informed your credit union of billing changes that would apply to multi-factor authentication (MFA) for It’s Me 247 online banking and/or BizLink 247 business banking. For a recap of those details, please click here to review the earlier announcement. As a reminder, starting with your April invoice (sent at the beginning of May), we will begin… Read more »

Client NewsCU*Answers
Apr 3, 2025

Your Credit Union Has Questions, Our Teams are Here to Help!

Your Credit Union Has Questions, Our Teams are Here to Help!

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Client NewsClient ServicesCU*AnswersEducationNetwork ServicesResources
Apr 3, 2025

March Owner’s View Monthly Recap

March Owner’s View Monthly Recap

Check out recent programming changes in the March 2025 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »

Client NewsCore SoftwareCU*AnswersDocumentationOwner's View
Apr 3, 2025

CUaxis Credit Unions: Join Us for Our April/May Education Series!

CUaxis Credit Unions: Join Us for Our April/May Education Series!

Attention CUaxis credit unions: between late April and early May, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, April 28th and Friday, May 2nd. We invite you to use the links below to register… Read more »

Client NewsClient ServicesCU*AnswersEducation
Apr 2, 2025

Join Us for Our 10th Annual Conversations on Compliance Event!

Join Us for Our 10th Annual Conversations on Compliance Event!

Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI!  This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. This year’s event will include presentations by: AJ Schalk, AVP AuditLink Sarah Stevenson, VP Regulatory Affairs NASCUS… Read more »

AuditLinkClient NewsCU*AnswersEvents
Apr 2, 2025

Be a Part of the Conversation on Education! Join Our Mailing List

Be a Part of the Conversation on Education!  Join Our Mailing List

Designed especially for credit union education coordinators and trainers, the Conversations on Education series explores topics such as designing education plans, best practices for training new employees and keeping existing employee skills up to date, and how to take advantage of all resources available to better understand products and services. During our most recent Conversations On event, we asked… Read more »

Client NewsConversations OnCU*AnswersEducation
Apr 2, 2025

Mobile 6 Sunsetting on April 22nd – Action Required of Your Credit Union

Mobile 6 Sunsetting on April 22nd – Action Required of Your Credit Union

The following information applies to credit unions who received the associated email. On Tuesday, April 22, Mobile 6 will be officially retired. To prevent disruption for your members, all credit unions still using Mobile 6 will be automatically upgraded to Mobile 7. On this date, authentication will be disabled for Mobile 6 users. If your credit… Read more »

Client NewsCU*AnswersDocumentation
Apr 2, 2025

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Did you know that over half of consumers planning to open a new credit account use credit monitoring? Join us to learn how SavvyMoney can help your credit union: Enhance the member experience with a seamless digital banking integration. Make smarter lending decisions with SavvyMoney Analytics. Increase engagement and loan balances with Instant Access. Take… Read more »

Client NewsCU*AnswersLender*VP
Apr 2, 2025

Join Us for the 2025 Golf Outing as Part of Leadership Week!

Join Us for the 2025 Golf Outing as Part of Leadership Week!

Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2025 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 19th 8:30 AM ET Register… Read more »

Client NewsCU*AnswersLeadership Conference
Apr 1, 2025
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In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of April 2025! View Topics

Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

10th Annual Conversations on Compliance Event

10th Annual Conversations on Compliance Event

Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. For more information and registration, please click the button below. Learn More

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.05  May. 18, 2025 (Sunday)
Self Processing CUs
25.05  

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  • Preparing Your Credit Union to Transition to CBX

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  • Two for Tuesday with CEO Geoff Johnson – 04/22/2025

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  • Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!
  • Get Ready for an Online Banking EULA System Update
  • Join Network Services for our May Boot Camp!
  • Get Ready! The 2025 CU*Answers Leadership Conference is Coming!
  • Reminder: CBX Updates and Information – Sign Up for a Live Demo
  • CBX Updates and Information
  • Join Us for the 2025 Golf Outing as Part of Leadership Week!
  • Strategic Income Solutions’ AI Chat: A New Way to Meet the Needs of Your Members
  • March Owner’s View Monthly Recap
Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

The 2025 CU*Answers Leadership Conference is Coming

The 2025 CU*Answers Leadership Conference is Coming

Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More

Strategic Income Solutions’ AI Chat

Strategic Income Solutions’ AI Chat

During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event will focus on the differences of a live chat solution and will highlight benefits, tips, and the easiest ways to save time and money in developing how your credit union interacts with members. Click the button below to learn more! Learn More

We're Hiring!
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