New Control Options for Online Banking – Reviewing Automatic IP Blocks

New Control Options for Online Banking – Reviewing Automatic IP Blocks

We consistently review It’s Me 247 online banking activity to ensure smooth operations and avoid service interruptions.  Starting Monday, September 19th, we will be implementing new control options aimed at mitigating the risk of brute force attacks.  These control options were designed to prevent performance issues from the system being flooded with requests from a… Read more »

Sep 13, 2022

Video of the Week: CU*BASE GOLD Favorites – Part 5: Making Favorites the Default

Video of the Week: CU*BASE GOLD Favorites – Part 5: Making Favorites the Default

CU*BASE GOLD Favorites – Part 5: Making Favorites the Default Need a quick way to show your staff how they can set their favorites as the default toolset when logging into CU*BASE GOLD?  Refer them to this video, which has been viewed 994 times! Play Video Check out our entire collection of video tutorials in the Show… Read more »

Sep 12, 2022

A Note from the Mobile Technologies Group: Online Banking Test Applications Originating from Apple

A Note from the Mobile Technologies Group: Online Banking Test Applications Originating from Apple

Attention CU*Answers Mobile App clients: we have been informed that some credit unions within the network have recently received online banking applications that appear to be originating from their own credit union accounts.  We wanted to let you know that these applications were most likely from Apple, as they may submit test loan applications as… Read more »

Sep 12, 2022

Analyze Courtesy Pay Fees and Make Informed Decisions for Your Organization

Analyze Courtesy Pay Fees and Make Informed Decisions for Your Organization

Courtesy Pay fee programs have been a topic of national attention in 2022, with several national banks deciding to adjust their fee schedules, prompting many more financial institutions to start scrutinizing their own practices. How many of your members are currently using these services?  What types of transactions are causing these fees?  What would happen… Read more »

Sep 8, 2022

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages?  Look no further than Mobile Alerts!  Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »

Sep 8, 2022