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Education News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Get the Most Out of CU*Forms 

Get the Most Out of CU*Forms

Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! We’ll highlight helpful tips and tricks, and answer any questions you might have relating to CU*Forms. Click the button below to register. Register Now

Get Registered for CU*Answers University Week! 

Get Registered for CU*Answers University Week!

CU*Answers University Week is coming July 21 – 24! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Click the button below to get started. Learn More

Take a Look at the CU*Answers University Courses for July! 

Take a Look at the CU*Answers University Courses for July!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in July! Learn More

Lender*VP Invites You to Learn About REPAY Payment Solutions 

Lender*VP Invites You to Learn About REPAY Payment Solutions

REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today

Join Us for a Series of Educational Events in July! 

Join Us for a Series of Educational Events in July!

The CU*Answers Education Team invites you to join us for a series of events coming in July! These popular half-day training events usually begin around 1:00 PM ET, which isn’t always easy for our credit union partners located in the western region. This summer, we’re presenting options that we hope will be more convenient for your staff. Click the buttons below to register for any/all events that you and your staff wish to attend! Click the button below to learn more. Learn More

Join Us for a Live Demo of Retailer Direct 

Join Us for a Live Demo of Retailer Direct

Retailer Direct is an indirect lending solution developed to offer third parties a direct integration into CU*BASE! Utilizing an online application portal, business retailers offering goods or services can finance loans for members and non-members alike with your credit union.

If you’d like a deeper dive into these features, Lender*VP invites you to join our upcoming webinar as we present a live demo of Retailer Direct! To register, click the button below. Register Today

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions 

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Rise is a loan payment collection module which gives members the convenience of paying loans with any device, using Visa, Mastercard or ACH. Interested in utilizing Rise as a loan payment solution for your organization? Click below to register for an upcoming webinar, where we will offer a detailed look at Rise! Register Now

Elevating the Member Experience through Digital-First Banking 

Elevating the Member Experience through Digital-First Banking

As financial services evolve at lightning speed, credit unions need solutions that work seamlessly with their core platforms. Join Glia and CU*Answers for our upcoming webinar – Elevating the Member Experience: The Power of Digital-First Banking. Interested in learning more? Click the button below to register today! Register Now

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How Do I Add or Remove CU*BASE Security Officers?

How Do I Add or Remove CU*BASE Security Officers?

CU*BASE Security Officers have the ability to request new users, delete existing users and request changes to upload/download authorities.  Does your credit union need to add a new Security Officer or remove an existing one?  Use the button below to visit our online store and submit a request.  After a request has been submitted, the… Read more »

Client NewsClient ServicesCU*AnswersEducation
Feb 4, 2025

Do You Have a New Teller or Member Service Representative?

Do You Have a New Teller or Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account… Read more »

Client NewsClient ServicesCU*AnswersEducation
Jan 30, 2025

Special Event: Join us for Conversations on ANR/NSF Fees

Special Event: Join us for Conversations on ANR/NSF Fees

Let’s Talk About ANR/NSF Fees The financial industry’s been buzzing about overdraft fees for many years, but with the recent NCUA announcements, the picture is finally getting clearer as to exactly what the expectations are going to be for the credit unions in our network. Join us for this special event, the third in a… Read more »

Client NewsConversations OnCU*AnswersEducation
Jan 16, 2025

Take a Look at the CU*Answers University Courses for February!

Take a Look at the CU*Answers University Courses for February!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February!   Monday, February 3 Preparing for a Cybersecurity Incident Response 3:00 PM – 4:00 PM ET Register for Web Conference   Wednesday,… Read more »

Client NewsCU*AnswersCU*Answers UniversityEducation
Jan 16, 2025

Your Credit Union Has Questions, Our Teams are Here to Help!

Your Credit Union Has Questions, Our Teams are Here to Help!

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Client NewsClient ServicesCU*AnswersEducationNetwork ServicesResources
Jan 3, 2025

Special Event: Join us for Conversations on ANR/NSF Fees

Special Event: Join us for Conversations on ANR/NSF Fees

Let’s Talk About ANR/NSF Fees The financial industry’s been buzzing about overdraft fees for many years, but with the recent NCUA announcements, the picture is finally getting clearer as to exactly what the expectations are going to be for the credit unions in our network. Join us for this special event, the third in a… Read more »

Client NewsConversations OnCU*AnswersEducation
Jan 3, 2025

Pull Up a Seat for a Learning Café Session

Pull Up a Seat for a Learning Café Session

Join Nicole Cooper, Manager of Cards and Payments, for this month’s Learning Café! Nicole will host a discussion on debit cards and will cover maintenance-related items including phone numbers, address changes, and more. Click the button below to register today! Friday, December 27 2:00 PM – 3:00 PM ET Register Today   Don’t forget: CU*Answers… Read more »

Client NewsCU*Answers
Dec 19, 2024

Get Registered for CU*Answers University Week!

Get Registered for CU*Answers University Week!

CU*Answers University Week is coming January 27 – 30! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend!   Monday, January 27 10:30 AM – 12:00 PM ET Member Services: Inquiry and Phone Operator Register for web conference Register for classroom session   3:00 PM… Read more »

Client NewsCU*AnswersCU*Answers UniversityEducation
Dec 18, 2024

Take a Look at the CU*Answers University Courses for January!

Take a Look at the CU*Answers University Courses for January!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in January!   Thursday, January 2 Internal Controls Best Practices 3:30 PM – 4:30 PM ET Register for Web Conference   Monday, January 6… Read more »

Client NewsCU*AnswersCU*Answers UniversityEducation
Dec 18, 2024

Need to Clean Up Your AnswerBook Contacts?

Need to Clean Up Your AnswerBook Contacts?

Has your credit union recently reviewed your current users in AnswerBook?  Has your credit union ensured all contact information is up-to-date?  To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »

Client NewsClient ServicesCU*AnswersEducation
Dec 12, 2024
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Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.10  Oct. 12, 2025 (Sunday)
Self Processing CUs
25.10  

More about releases

Popular Posts

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  • CBX: Your Core Software

  • Two for Tuesday with CEO Geoff Johnson – 7/15/2025

  • In the Kitchen

  • Two for Tuesday with CEO Geoff Johnson – 7/22/2025

  • Two for Tuesday with CEO Geoff Johnson – 7/8/2025

NACUSO Collaboration

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Popular Client News

  • Join Us for a Series of Educational Events in July!
  • Get Registered for CU*Answers University Week!
  • Get the Most Out of CU*Forms – Join One of Our Upcoming Workshops!
  • Take a Look at the CU*Answers University Courses for July!
  • Lender*VP Invites You to Learn About REPAY Payment Solutions
  • Take Advantage of the NEW 1Click Autopilot Program!
  • Join Us for Asterisk Intelligence Week, August 18-21!
  • CBX Updates and Information
  • June Owner’s View Monthly Recap
Get the Most Out of CU*Forms

Get the Most Out of CU*Forms

Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! We’ll highlight helpful tips and tricks, and answer any questions you might have relating to CU*Forms. Click the button below to register. Register Now

Lender*VP Invites You to Learn About REPAY Payment Solutions

Lender*VP Invites You to Learn About REPAY Payment Solutions

REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Rise is a loan payment collection module which gives members the convenience of paying loans with any device, using Visa, Mastercard or ACH. Interested in utilizing Rise as a loan payment solution for your organization? Click below to register for an upcoming webinar, where we will offer a detailed look at Rise! Register Now

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