Thursday, January 22nd 3:00 PM – 3:30 PM ET This Month’s Focus Year-End Reminders This month’s Education Express will be hosted by Kasey Olchowski, Manager of the Education Team. Join Kasey for a review of Year-End Reminders, including important tasks and deadlines for early 2026. Kasey will also provide recommendations for how your credit union… Read more »
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services Team or the Network Services Team. The Client… Read more »
Join Keegan Daniel, VP Professional Services with Earnings Edge, for the latest Learning Cafe session! Keegan will host a review of the various options for configuring your dormancy/escheat monitoring processes – topics will include common practices and strategies, how CUs are working with members who are ‘pre-dormant’, and other elements related to dormancy monitoring options…. Read more »
Are you looking to get a headstart on 2026 education opportunities at your credit union? Our Exercises for Success Training Manuals are designed for use with simulated training environments, allowing new users to gain practical experience with common tasks. Four programs are available, all of which are FREE for your credit union to utilize in… Read more »
Join the Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CBX. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account history. Participants… Read more »
Are you looking to get a headstart on 2026 education opportunities at your credit union? Training modules have been updated, giving your staff opportunity to build their confidence when navigating CBX. Updated courses include: CTM 100 – Welcome to CBX CTM 101 – Navigating with CBX CTM 102 – Rate Inquiry, Loan Quoter, and the Time-Out Window… Read more »
Are you looking to get a headstart on 2026 education opportunities at your credit union? Good news: both the Bedrock Community Credit Union and Custom Training Edition (CTE) training environments are compatible with the CBX interface! Credit unions no longer need the CU*BASE GOLD application to coordinate training efforts within branches. Setup is easy, as… Read more »
CU*Answers University Week is coming January 26 – 29! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Monday, January 26 9:30 AM – 11:00 AM ET Member Services: Inquiry and Phone Operator Register for web conference 1:30 PM – 2:30 PM ET… Read more »
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in January! Monday, January 5 Custom Training Edition (CTE) Demo 3:30 PM – 4:15 PM ET Register for Web Conference Tuesday, January 6 Introduction to… Read more »
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
CU*Answers University Week is coming January 26 – 29! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend. Use the button below to register now! Register Now
Take a look back at some important topics from the last half of December 2025! View Topics
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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