Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Mobile 8 Coming July 8 – Here’s What to Expect
Mobile 8 begins rolling out July 8th as part of our standard annual update process for all credit unions using our mobile app. This update ensures your app continues to deliver the latest security, performance enhancements, and platform compatibility. The update will not disrupt your members – it will happen automatically once approved by Apple… Read more »
Xtend Network News Update
ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective June 30th, 2025, Consumers Federal Credit Union (Brooklyn, NY) and Commodore Perry Federal Credit Union (Oak Harbor, OH) have ended their partnerships with the Xtend Shared Branching Network. Please visit the Xtend Online Search portal to find a Shared Branch near you!
Vehicle Valuation Price Increase Arriving in October
Attention CU*Answers clients: effective October 1st, 2025, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $60.50 per month to $66.50 per month, while valuation costs will increase from $0.24 per valuation to $0.26 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »
Two for Tuesday with CEO Geoff Johnson – 7/1/2025
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Changes Coming to LoanPay Xpress!
As you’ve likely heard by now, Magic-Wrighter recently became SWIVEL! We’ve been in close contact with SWIVEL as they outline their timeline to transition our mutual LoanPay Xpress clients to the new SWIVEL Pay system. We wanted to make you aware of what we know so far. While we don’t anticipate needing to change the… Read more »
In Case You Missed It – Late June 2025
Take a look back at some important topics from the second half of June 2025: Need to Update Your Contacts for CU Publisher or Mobile App Notifications? Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers Do You Have a New Member Service Representative? Prevent Fraud with Positive Pay for Your Business Members… Read more »
Join Us for a Conversation on Online Member Experience!
The Internet Retailer Support Center invites you to join us for a Conversation on Online Member Experience! During our upcoming session, we will discuss MOP Procedures for credit unions, including how your credit union handles fraud and ways that you connect with members who open their membership online. We look forward to fostering a discussion… Read more »
What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending
Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! A reminder for credit unions that support HELOC Contract Variable Rates: HELOC Contract Variable Rates will need to be updated prior to Tuesday, July 1st. We have put together a document, which covers… Read more »
Join Us for a Series of Educational Events in July!
The CU*Answers Education Team invites you to join us for a series of events coming in July! These popular half-day training events usually begin around 1:00 PM ET, which isn’t always easy for our credit union partners located in the western region. This summer, we’re presenting options that we hope will be more convenient for… Read more »
Important Reminders for HELOC Contract Variable Rate Changes in July
As a reminder, HELOC Contract Variable Rates will need to be updated prior to Tuesday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics such as:… Read more »
An Open Discussion on CU*Chat
Lender*VP invites you to join us for an open discussion on CU*Chat! Hear from other credit unions on their experiences, as we discuss possibilities for future enhancements. We encourage you to share questions and insights, and let us know where you would like to see CU*Chat integrated next! Use the button below to register now. Register Now
Get the Most Out of CU*Forms
Imaging Solutions invites you to join our CU*Forms workshop series! This one-hour workshop is designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! Click the button below to register now. Register Now
Overview and Discussion on 1Click Limit Increases
Arriving with the CBX 26.10 Release are new limit increases for 1Click Loans. The Lender*VP team invites you to join our upcoming webinar to learn all about this feature. We’ll provide a closer look at this enhancement and discuss how your credit union can deliver pre-approved credit limit increases to members in just a few clicks! Use the button below to register now. Register Now
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