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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Here Comes the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today

Take a Look at the CU*Answers University Courses for August!

Lender*VP Invites You to Learn About REPAY Payment Solutions

REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today

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In Case You Missed It…

Take a look back at some important topics from the last half of July 2025! View Topics

Join Our Upcoming Webinar on Pocketnest!

CU*Answers and Pocketnest invite you to join us for an upcoming webinar! During this event, we’ll highlight the capabilities of Pocketnest’s Financial Journey Platform embedded within It’s Me 247 online banking.Want to learn more about how you can empower your community with a Digital Financial Journey powered by Pocketnest? Click the button below to sign up. Register Now

Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

Join Us in Grand Rapids for the Conversations on Serving Business Members Summit!

Join us for our Conversations on Serving Business Members Summit! This in-person event will be hosted at the main CU*Answers office in Grand Rapids, MI. We encourage you to join your peers for a discussion on best practices and creative ideas, plus brainstorm solutions that your organization or your business members are looking for. We… Read more »

Jul 18, 2025

Pull Up a Seat for a Learning Café Session

Join Amber Jecks, Earnings Edge Account Services Manager, for the latest Learning Cafe session! Amber will explore tips and tricks related to Subsidiary Processing, and will share helpful resources in the form of Show Me the Steps topics. Ready to learn more about Subsidiary Processing? Click the button below to register today! Wednesday, August 27… Read more »

Jul 18, 2025

Beginning July 28th: Alert Emails Moving to Constant Contact

In 2024, CU*Answers transitioned our Client News delivery to the Constant Contact platform. Beginning Monday, July 28th, 2025, we will be doing the same for Alerts – from that date forward, all Alert emails will be delivered via Constant Contact. What does this mean for you? All contacts who are currently set up to receive Alert… Read more »

Jul 17, 2025

Vehicle Valuation Price Increase Arriving in October

Attention CU*Answers clients: effective October 1st, 2025, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $60.50 per month to $66.50 per month, while valuation costs will increase from $0.24 per valuation to $0.26 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »

Jul 17, 2025

Take a Look at the CU*Answers University Courses for August!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Monday, August 4 Meet AuditLink – A Cooperative Approach to Vendor Management 3:00 PM – 4:00 PM ET Register for Web Conference… Read more »

Jul 16, 2025

Join Us for a Conversation On Plastics – Card Clean Up

From fraud mitigation to mandates, batch maintenance to digital issuance, vendor consolidations, and everywhere in between, Conversations on Plastics is another avenue that allows CU*Answers Cards and Payments to explore the complex and exciting world of ATM, debit, and credit cards! Looking to clean up your your card database? CU*Answers Cards and Payments offers solutions… Read more »

Jul 16, 2025

A Note for SavvyMoney Clients: Important Details About Your August Invoice

Attention Lender*VP clients who utilize SavvyMoney: an extra charge of $20 will be included on your August invoice. This amount reflects SavvyMoney charges that were missed on your June Invoice. We apologize for this oversight. Please reach out to Lender*VP at lendervp@cuanswers.com if you have any questions.

Jul 16, 2025

What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending

Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! Effective October 1st, 2025, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $60.50 per month to $66.50 per month, while valuation costs will increase from $0.24… Read more »

Jul 15, 2025

Educational Events for July – Standard Teller Training Day

The CU*Answers Education Team will be hosting a series of educational events throughout July! These popular half-day training events typically begin around 1:00 PM ET, which isn’t always easy for our credit union partners located in the western region. Because of this, we’re offering sessions later in the day that we hope will be more convenient… Read more »

Jul 15, 2025

Two for Tuesday with CEO Geoff Johnson – 7/15/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Jul 8, 2025