In Case You Missed It…
Take a look back at some important topics from the last half of September 2025! View Topics
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Learn More
Do you have supervisory personnel who would like to learn more about the configurations and operation of CBX tools for use in monitoring, evaluating, and reporting on events associated with BSA compliance? Encourage them to register for our upcoming webinar! Use the button below for more information and registration. Register Now
Join us October 29th and 30th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to register today. Register Now
Join us to learn how SavvyMoney can help your credit union by enhancing the member experience with a seamless digital banking integration and more! Register today to learn how over 50 credit unions are already benefitting from SavvyMoney with CU*Answers! Register Now
Take a look back at some important topics from the last half of September 2025! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Join Amber Jecks, Earnings Edge Account Services Manager, for a Learning Cafe! This month, Amber will explore tips and tricks related to Financial Statements. If you’d like to learn more about utilizing these resources for your credit union, please click the button below to register. Register Now
Take advantage of a FREE check up from AuditLink! This engagement is for credit unions that may or may not be leveraging tools within CU*BASE. AuditLink will review along with your staff different tool sets and reports, to see if you are taking advantage of all that CU*BASE has to offer in this area. During this… Read more »
Increasingly complex regulations and guidelines for vendor management published by the NCUA have created an additional regulatory burden on an already highly regulated industry. These requirements add an exponential amount of work that must be performed to maintain compliance. AuditLink Vendor Management uses not only technology but also a strategy which incorporates cooperation, scalability, and… Read more »
Join CU*Answers, Strategic Income Solutions and boost.ai for a 30-minute collaborative webinar! This upcoming session will offer a look at the AI ChatBot platform and the ways that it can save your organization time and money, as well as help to build a positive member experience. During this webinar, we will explore: The key benefits and… Read more »
Attention Paymentus Bill Pay/P2P Credit Unions Paymentus recently informed us of upcoming changes to eBill. Beginning Thursday, October 24th, the following Verizon billers will be disabled for eBill: Verizon Wireless Verizon Fios Verizon Residential Note that Verizon will remain as a payee in a members’ Bill Pay profile, and payments can still be made. Members… Read more »
Welcome to 2024 Year-End Processing Bulletin #1: Year-End Kickoff Remember that we are no longer mailing paper copies of the year-end processing guide to your credit union! Keep an eye on Client News and these bulletins for important information, vendor updates, deadline changes, reminders, and more. STOCKHOLDER REMINDER: If you have not yet returned an… Read more »
As a reminder, CU*Talk will be transitioning to a new text-to-speech platform on Wednesday, October 23rd. If there are any issues encountered during or after the transition, we will post them in a single alert, located here. A separate email will not be sent for each update. If you encounter any issues with CU*Talk, please refer to the CU*BASE Alerts page… Read more »
Lender*VP welcomes you to join our upcoming webinar on FUEL! This session will explore the FUEL automated decision model, with a look at what it does, how it works, and the steps required to get it set up. If you’ve been considering using FUEL or if you already use it, this is a great opportunity… Read more »
This informative 30-minute session will introduce participants to AuditLink and our Vendor and Contract Management platforms. This session will also feature a discussion on the importance of cooperative platform management and will help participants plug into key resources within our network as they relate to vendor management, auditing and compliance. Join us on Monday, November… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account… Read more »
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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Take a look back at some important topics from the last half of September 2025! View Topics
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
The next GOLD updates are currently scheduled for: