Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about these features? Click the button below to register today! Register Now
Online, Self-Processor, and Site-Four Release Date is October 25, 2026. Attend the upcoming release review webinar! Use the button below to register now. Register Now
During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today
Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Use the button below to check them out now. Learn More
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take a look back at some important topics from the first half of October 2026! View Topics
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
CU*Answers invites you to meet to our newest network partner, Legal Karma. Legal Karma brings estate planning packages to your members with unlimited white-glove support, conveniently integrated through platforms they already utilize. Join CU*Answers and our friends from Legal Karma to learn about the estate services that Legal Karma can offer to your credit union and… Read more »
Earlier this month, we announced our next Rollover for It’s Me 247 online banking/mobile banking (OLB) environments and BizLink 247 online banking for business. The OLB Rollover test is performed on an annual basis, and allow teams the time to test functionality of the online/mobile applications on the secondary servers and identify any issues to be resolved in an effort to… Read more »
It’s time to upgrade IBM iAccess (used for print sessions) to version 1.1.9.11 – this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to all of your CBX workstations and must be completed by 2/27/2026. Your IT staff can perform… Read more »
The industry is abuzz about “instant payments” and the RTP® and FedNow® Service payment rails! Join us for another conversation about our projects around instant payments, including: Experiences from credit unions utilizing the FedNow® payment rail. Updates on the Send and Request for Payment functions. We will discuss Zelle® and P2P services. What are the next steps for credit unions… Read more »
NOTE: This Rollover event has been postponed. We will provide additional details soon, including the rescheduled date for the Rollover event. On Tuesday, February 10th, we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business. The rollover is scheduled to begin on… Read more »
Is your credit union looking to review or update your fees? We encourage you to check out our booklet on Configuring Fee Options – gain insights into the configurations that are available to your credit union, plus which audiences are subjected to fees. This booklet provides details for Skip Payments, eStatements, Bill Pay, and more…. Read more »
As digital adoption continues to accelerate, the “branch” is no longer just a physical location – it is the smartphone in your member’s pocket. To help credit unions thrive in this environment, Glia and CU*Answers have partnered to bring AI-powered digital service directly into the It’s Me 247 Online Banking platform. While many talk about… Read more »
Get Ready for the Next Collections Roundtable! Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. Have any collection-related questions or topics you’d like to discuss? We welcome you to share these during the roundtable event! This quarter’s roundtable session will be hosted virtually. Join… Read more »
Attention Credit Unions Using Jack Henry Services Jack Henry has informed us that they will be implementing a pass-thru fee increase of 5% for iPay Business Bill Pay, as well as licensed services and products including iPay and Payrailz (Bill Pay, A2A and P2P). For more details, please refer to the the following PDFs: Pricing… Read more »
Security Officers have the ability to request new users, delete existing users and request changes to upload/download authorities. Does your credit union need to add a new Security Officer or remove an existing one? Use the button below to visit our online store and submit a request. After a request has been submitted, the Client Services… Read more »
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take a look back at some important topics from the first half of October 2026! View Topics
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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The next CBX updates are currently scheduled for:









