In Case You Missed It…
Take a look back at some important topics from the first half of October 2026! View Topics
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about these features? Click the button below to register today! Register Now
Online, Self-Processor, and Site-Four Release Date is October 25, 2026. Attend the upcoming release review webinar! Use the button below to register now. Register Now
During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today
Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Use the button below to check them out now. Learn More
Take a look back at some important topics from the first half of October 2026! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Attention credit unions that offer 1Click Loans: If you are needing to complete any updates to your 1Click forms, remember that the update will need to be handled within the CU*Forms environment. Please keep in mind that following the switch to CU*Forms for 1Click forms, all 1Click forms would need to be built within CU*Forms… Read more »
Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! We’ll highlight helpful tips and tricks, and answer any questions you might have relating to CU*Forms. Click… Read more »
The CU*Answers Cards & Payments Team wants to hear from you! We are asking network credit unions to complete the survey linked below, to provide us with insights on how you are using ATM/debit and in-house credit cards. Your feedback is valuable to us and helps us in continuing to provide excellent service now and in… Read more »
Are you ready to expand your credit card options and have access to your accounts on CBX? If the answer is Yes (and why wouldn’t it be) then let’s get to work on it! Our partners are excited to be able to offer all of our credit unions what they call pass through access options to… Read more »
***We have since postponed this Rollover event. Please keep your eyes on your inbox for additional updates, as we will provide details in the coming days on the rescheduled date and time.*** As a reminder, the next Rollover event for It’s Me 247 online/mobile banking (OLB) and BizLink 247 online banking for business is scheduled… Read more »
Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! Upcoming Events – there’s still time to register for these webinars! Here Comes the Next Collections Roundtable! Thursday, February 19th, from 9:30 AM – 12:00 PM ET or 1:30 PM… Read more »
***This announcement applies to credit unions who received the associated email.*** CU*Answers Collections Services takes a different approach to collection work. Our team of experienced collectors aim to work with your members to resolve their delinquency issues. By analyzing members’ delinquency challenges and asking open-ended questions, our team prioritizes bringing your members current and keeping… Read more »
You recently may have noticed G/L series 198.xx and 199.xx appearing on your financial statement as Xtend Shared Branching. In January 2026, Xtend completed the previously announced project of changing from 134.xx income G/Ls, to 199.xx to align with the 999.xx liability G/L. The 134.xx series have been released and are available for use. Series 198.xx and… Read more »
It’s time to upgrade IBM iAccess (used for print sessions) to version 1.1.9.11 – this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to all of your CBX workstations and must be completed by 2/27/2026. Your IT staff can perform… Read more »
As digital adoption continues to accelerate, the “branch” is no longer just a physical location – it is the smartphone in your member’s pocket. To help credit unions thrive in this environment, Glia and CU*Answers have partnered to bring AI-powered digital service directly into the It’s Me 247 Online Banking platform. While many talk about… Read more »
Take a look back at some important topics from the first half of October 2026! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More
The next CBX updates are currently scheduled for:









