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Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Rise is a loan payment collection module which gives members the convenience of paying loans with any device, using Visa, Mastercard or ACH. Interested in utilizing Rise as a loan payment solution for your organization? Click below to register for an upcoming webinar, where we will offer a detailed look at Rise! Register Now

Elevating the Member Experience through Digital-First Banking

As financial services evolve at lightning speed, credit unions need solutions that work seamlessly with their core platforms. Join Glia and CU*Answers for our upcoming webinar – Elevating the Member Experience: The Power of Digital-First Banking. Interested in learning more? Click the button below to register today! Register Now

Meet the CU*Answers Education Team – Join Our Upcoming Webinar!

Join our upcoming webinar for an opportunity to meet the CU*Answers Education team and to learn about the educational resources available to our credit union partners. To learn more about the Education Team and the many ways that we can assist your credit union, click the button below to register for our webinar! Register Today

SSAE-18 SOC 2 Report Now Available

CU*Answers has completed its SSAE-18 SOC 2 audit for Fiscal Year 2022. You can request the report from our Auditing Team when you need it by filling out the SSAE Report Request form online at cuanswers.com by clicking here. As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and… Read more »

Aug 10, 2023

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »

Aug 9, 2023

Arriving Soon: Phone Number Database Changes for Third Party Vendors

On Tuesday, August 22, we will implement a change for select third party vendors to begin sending phone number data from the MASTPH phone number database instead of the MASTER and MASTRL databases (learn more about the phone number database differences here). We will now send the following information from the MASTPH database when transmitting… Read more »

Aug 9, 2023

Join CU*Answers and SavvyMoney to Learn About Robust Credit Score Solutions that can Help Bolster Customer Relationships!

SavvyMoney offers robust credit score solutions that empower you with digital personalization and real-time analytics, which can help you to strengthen and deepen your relationships with customers. If you’re interested in learning more, we invite you to join our upcoming webinar! Use the button below to register today. Have questions? Reach out to us at lendervp@cuanswers.com. … Read more »

Aug 9, 2023

AuditLink Invites You to Join Us for a Conversation on BSA!

Join us for a conversation on BSA (Bank Secrecy Act)! During this session, we will discuss how to utilize the run sheets that AuditLink provides, as well as how to monitor accounts. This event is a great opportunity for credit unions who already use AuditLink’s services to gain further insight into what AuditLink expects from… Read more »

Aug 9, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: What do I do if my member does not have any email address (at all or known to us). Can I enter a fake email… Read more »

Aug 9, 2023

Leadership 2023 Recap: Create and Customize MOP Sites with MOP Manager

If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered! Today’s hot topic comes from the Internet Retailer Support Center! MOP Manager is a self-service option that grants your credit union the ability to update any existing MOP sites that… Read more »

Aug 8, 2023

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly? No more waiting or emailing thanks to CU Info, powered by CU*Publisher. With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »

Aug 8, 2023

Two for Tuesday with CEO Geoff Johnson – 8/8/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Aug 3, 2023

Best Practices for Your Email Upkeep: Fake Email Addresses are NOT Allowed

Following the issues that were encountered with email delivery and bounce-backs in late April, we’ve made some changes at CU*Answers relating to how we handle emails and similar methods of communication. We have also gathered several tips that we want to share with clients, to better safeguard against delivery errors and bounce-backs. It is important… Read more »

Aug 7, 2023

CU*Answers

Two for Tuesday

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Elevating the Member Experience through Digital-First Banking

Meet the CU*Answers Education Team – Join Our Upcoming Webinar!

Pull Up a Seat for a Learning Café Session

Take a Look at the CU*Answers University Courses for June!

Conversations On…

In Case You Missed It…

Check Out the Lender*VP University Courses for June!

SSAE-18 SOC 2 Report Now Available

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

Arriving Soon: Phone Number Database Changes for Third Party Vendors

Join CU*Answers and SavvyMoney to Learn About Robust Credit Score Solutions that can Help Bolster Customer Relationships!

AuditLink Invites You to Join Us for a Conversation on BSA!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Leadership 2023 Recap: Create and Customize MOP Sites with MOP Manager

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

Two for Tuesday with CEO Geoff Johnson – 8/8/2023

Best Practices for Your Email Upkeep: Fake Email Addresses are NOT Allowed

Conversations On…

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Two for Tuesday

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Elevating the Member Experience through Digital-First Banking

Meet the CU*Answers Education Team – Join Our Upcoming Webinar!

Pull Up a Seat for a Learning Café Session

Take a Look at the CU*Answers University Courses for June!

GOLD Updates

Popular Posts

Contact Us!

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