In Case You Missed It…
Take a look back at some important topics from the first half of October 2026! View Topics
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about these features? Click the button below to register today! Register Now
Online, Self-Processor, and Site-Four Release Date is October 25, 2026. Attend the upcoming release review webinar! Use the button below to register now. Register Now
During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today
Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Use the button below to check them out now. Learn More
Take a look back at some important topics from the first half of October 2026! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Join the Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account history…. Read more »
For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »
Has your credit union recently reviewed your current users in CU Publisher to ensure this information is up-to-date? If you need to add new users or remove old users from CU Publisher, click the button below to visit our online store and fill out a request. If you have any additional questions or concerns, contact… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
We invite you to join us for a Conversation on Deposit Operations & Member Service! Our upcoming session will focus on CD Redemption procedures and best practices including partial redemption, penalties and adjustments. We encourage you to bring your ideas and share with your peers! We hope you will add your voice to the conversation –… Read more »
As a reminder, HELOC Contract Variable Rates will need to be updated prior to Tuesday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics such as:… Read more »
To enhance your experience at this year’s Leadership Conference, the Mobile Technologies Team at CU*Answers has prepared an accompanying mobile app. With this app you can view the live schedule of events, view and download digital copies of conference materials and find things to do around Grand Rapids during your downtime. Visit the Google Play Store… Read more »
Take a look back at some important topics from the first half of June 2025: Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Learn All About AnswerBook with These 9 Videos! Join Us for Asterisk Intelligence Week, August 18-21!… Read more »
If your credit union has partnered with eDoc for their CheckLogic Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit. With this solution, your business members can easily access the software to scan in checks for… Read more »
If your credit union has not already done so, we need you to accept your latest Apple developer agreement. To complete this, please log in to your Apple developer account and work through the steps outlined within. This agreement must be accepted in order to update your mobile app on iOS. Below is a sample screenshot, which may appear… Read more »
Take a look back at some important topics from the first half of October 2026! View Topics
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
The next CBX updates are currently scheduled for:









