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self-processing News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Get the Most Out of CU*Forms 

Get the Most Out of CU*Forms

Imaging Solutions invites you to join our CU*Forms workshop series! This one-hour workshop is designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! Click the button below to register now. Register Now

Overview and Discussion on 1Click Limit Increases 

Overview and Discussion on 1Click Limit Increases

Arriving with the CBX 26.10 Release are new limit increases for 1Click Loans. The Lender*VP team invites you to join our upcoming webinar to learn all about this feature. We’ll provide a closer look at this enhancement and discuss how your credit union can deliver pre-approved credit limit increases to members in just a few clicks! Use the button below to register now. Register Now

An Open Discussion on CU*Chat 

An Open Discussion on CU*Chat

Lender*VP invites you to join us for an open discussion on CU*Chat! Hear from other credit unions on their experiences, as we discuss possibilities for future enhancements. We encourage you to share questions and insights, and let us know where you would like to see CU*Chat integrated next! Use the button below to register now. Register Now

It’s Time to Sign Up for 2026 Year-End Training! 

It’s Time to Sign Up for 2026 Year-End Training!

We’re gearing up for year-end and that means it’s time to mark your calendars for Year-End Training! We have several sessions scheduled throughout November, and we encourage you to sign up soon. Use the button below to register today! Register Today

Join Us for CU Publisher Community Hour 

Join Us for CU Publisher Community Hour

Looking for a place to ask questions, share feedback, or learn more about CU Publisher? Join us for CU Publisher Community Hour! Whether you’re new to CU Publisher or you use it regularly, Community Hour is an opportunity to connect, learn, and help shape future conversations around the platform. Use the button below to register for one of the upcoming webinars! Register Now

Standard Teller Techniques 

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

Join Us for CEO Strategies 2026 

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for November! 

Take a Look at the CU*Answers University Courses for November!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in November! Use the button below to check them out now. Learn More

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Two for Tuesday with CEO Geoff Johnson – 1/20/2026

Two for Tuesday with CEO Geoff Johnson – 1/20/2026

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.   Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »

Client NewsCU*AnswersLeadershipTwo for Tuesdays
Jan 13, 2026

The Latest Updates on Apple Pay Push Provisioning

The Latest Updates on Apple Pay Push Provisioning

We are continuing to learn more details about the new requirements made by Apple Pay (click here to view our prior announcement). We are hearing that card processors are working directly with Apple Pay regarding mandatory requirements like push provisioning, to see what a waiver and/or extension process will look like. However, even if your… Read more »

Cards & PaymentsClient NewsCU*Answers
Jan 19, 2026

Get the Most Out of CU*Forms – Join One of Our Upcoming Workshops!

Get the Most Out of CU*Forms – Join One of Our Upcoming Workshops!

Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! We’ll highlight helpful tips and tricks, and answer any questions you might have relating to CU*Forms. Click… Read more »

Client NewsCU*AnswersImaging Solutions
Jan 19, 2026

Here Comes the Next Collections Roundtable!

Here Comes the Next Collections Roundtable!

Get Ready for the Next Collections Roundtable! Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. Have any collection-related questions or topics you’d like to discuss? We welcome you to share these during the roundtable event! This quarter’s roundtable session will be hosted virtually. Join… Read more »

Client NewsCU*AnswersLender*VP
Jan 19, 2026

Reminder: Update to Check Image Display in CBX Arriving 1/26

Reminder: Update to Check Image Display in CBX Arriving 1/26

Attention Credit Unions using the “View Check Images from Inquiry” button in CBX On Monday, January 26, we will be changing the application that displays the checks viewed from Inquiry in CBX. The same Native Receipts viewer that currently displays your member’s photo IDs will now display the checks as well. If you have any… Read more »

Client NewsCU*AnswersImaging Solutions
Jan 19, 2026

Meet AdvantageCIO – New Year, New Partnership!

Meet AdvantageCIO – New Year, New Partnership!

The cybersecurity landscape is evolving on a near constant basis, with new threats emerging regularly. The impacts of these threats can lead to disruption of business, harm to your reputation, financial risk, or a combination of all three. IT Compliance Consulting has formed a new partnership with Damian Walters & Associates, LLC (DWA) to help credit unions… Read more »

Client NewsCU*Answers
Jan 19, 2026

Update: Preparing for the New Western Production Environment

Update: Preparing for the New Western Production Environment

The following information applies only to credit unions who received the associated email. CU*Answers has established a migration plan for those credit unions who will be relocated to our new iSeries production environment. This includes clients located in the Mountain, Pacific, and Hawaii time zones. Your third-party vendors have been contacted and tested, and now… Read more »

Client NewsCU*Answers
Jan 15, 2026

In Case You Missed It – Early January 2026

In Case You Missed It – Early January 2026

Take a look back at some important topics from the first half of January 2026: December Owner’s View Monthly Recap Ready, Set, Go! Getting Started on Your 2026 Education Goals – Exercises for Success Meet IT Compliance Consulting – New Year, New Partnership! Join Us for Conversations On What’s Next for CBX! Your Credit Union… Read more »

Client NewsCU*Answers
Jan 15, 2026

Join Us for Conversations On What’s Next for CBX!

Join Us for Conversations On What’s Next for CBX!

In 2025 our task was to complete the initial transition of some 20,000 screens from the GOLD user interface to the CBX web browser interface, setting a new foundation for the next 25 years of development. As all network credit unions make the final transition from GOLD to CBX, we are looking ahead at what’s… Read more »

Client NewsConversations OnCore SoftwareCU*Answers
Jan 15, 2026

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »

Client NewsCU*AnswersLender*VP
Jan 14, 2026
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Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of October 2026! View Topics

Shop Now at the CU*Answers Online Store.

CBX Updates

The next CBX updates are currently scheduled for:

Online/Partner CUs
26.12  Dec. 6, 2026 (Sunday)
Self Processing CUs
26.12  

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Overview and Discussion on 1Click Limit Increases

Overview and Discussion on 1Click Limit Increases

Arriving with the CBX 26.10 Release are new limit increases for 1Click Loans. The Lender*VP team invites you to join our upcoming webinar to learn all about this feature. We’ll provide a closer look at this enhancement and discuss how your credit union can deliver pre-approved credit limit increases to members in just a few clicks! Use the button below to register now. Register Now

Join Us for CU Publisher Community Hour

Join Us for CU Publisher Community Hour

Looking for a place to ask questions, share feedback, or learn more about CU Publisher? Join us for CU Publisher Community Hour! Whether you’re new to CU Publisher or you use it regularly, Community Hour is an opportunity to connect, learn, and help shape future conversations around the platform. Use the button below to register for one of the upcoming webinars! Register Now

Take a Look at the CU*Answers University Courses for November!

Take a Look at the CU*Answers University Courses for November!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in November! Use the button below to check them out now. Learn More

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