Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Two for Tuesday with CEO Geoff Johnson – 10/14/2025
CU*BASE 25.10 Release Updates
As a reminder, the CU*BASE GOLD 25.10 release will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on October 12th. We will be posting any/all issues related to the 25.10 release on the Alerts page, compiled into a single alert post, which can be accessed via the button below. We will not be… Read more »
Reminder: Upgrade for Native Receipts – Must be Completed for 25.10 Release
THIS ANNOUNCEMENT APPLIES TO CU*SPY IMAGE CREDIT UNIONS ONLY With the 25.10 release, we are deploying a new version of Native Receipts to support photo ID viewing and document scanning for Online CU*Spy Credit Unions. Click here to learn more about features included in the 25.10 Imaging Solutions release. To help make sure this transition goes… Read more »
Check Out the 25.10 Release Training Video!
Don’t forget: The 25.10 Release of CU*BASE is arriving on October 12th for Online, Self-Processing and Site-Four credit unions. If you missed our recent release training sessions, a video recording is now available for review. Take a look at the enhancements and updates coming with this release – click the button below to view the video and… Read more »
Take Advantage of the 1Click Autopilot Program!
1Click Loan Offers are already easy for your members to take advantage of, so why not make them easy for your staff too? With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking… Read more »
Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!
Did you know that over half of consumers planning to open a new credit account use credit monitoring? Join us to learn how SavvyMoney can help your credit union: Enhance the member experience with a seamless digital banking integration. Make smarter lending decisions with SavvyMoney Analytics. Increase engagement and loan balances with Instant Access. Take… Read more »
Learn All About Using CBX Tools for Compliance with the Bank Secrecy Act
Complying with rules and guidelines imposed by the Bank Secrecy Act (BSA) can be a complicated task. CBX tools for monitoring transaction activity are designed to last through the complexities of these rule interpretations and the performance of due diligence on credit union accounts. Do you have supervisory personnel who would like to learn more about… Read more »
[The Pulse] HA Rollover Results Now Available
![[The Pulse] HA Rollover Results Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-300x121.png)
HA Rollover Results Now Available HA Rollover: September 14 – 21 Now available for your review is a summary of the recent CU*Answers High Availability (HA) Rollover event performed September 14th to September 21st for the CU*BASE core processing, CBX, and It’s Me 247 environments. In this report, you will find details about the exercise, including challenges observed, lessons… Read more »
Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!
With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »
Upgrade for Native Receipts – Must be Completed for 25.10 Release
THIS ANNOUNCEMENT APPLIES TO CU*SPY IMAGE CREDIT UNIONS ONLY With the 25.10 release, we are deploying a new version of Native Receipts to support photo ID viewing and document scanning for Online CU*Spy Credit Unions. Click here to learn more about features included in the 25.10 Imaging Solutions release. To help make sure this transition goes… Read more »
In Case You Missed It…
Take a look back at some important topics from the first half of July 2026! View Topics
New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns
The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More
Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
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