2022 Year-End Bulletin: Early Season Updates and Change to Guide Delivery

2022 Year-End Bulletin: Early Season Updates and Change to Guide Delivery

Welcome to your 2022 Year-End Processing Bulletins! These emails will serve as periodic reminders of tasks, deadlines, and updates on any changes to the published processing schedule or timeline of events. Historically, a printed paper copy of a year-end processing guide is delivered to your credit union each year in late October/early November. While these… Read more »

Aug 26, 2022

Activating Complex Passwords for It’s Me 247 – What You Need to Know

Activating Complex Passwords for It’s Me 247 – What You Need to Know

It’s Me 247 online banking offers many control features to meet the needs of an increasingly security-conscious online space.  Among these is the option to require the use of complex passwords for members. To activate complex passwords in It’s Me 247, you will need to check the appropriate box in the Online/Mobile Password and Security… Read more »

Aug 26, 2022

Asterisk Intelligence Presents: Custom Queries and Training Opportunities

Asterisk Intelligence Presents: Custom Queries and Training Opportunities

Did you know?  The Asterisk Intelligence team can help build a query for custom reports or data mining insights for your credit union!  These query results will be provided as a database file in your QUERYxx CU*BASE library.  Training is also available upon request, so that you can run the query on your own in… Read more »

Aug 25, 2022

Activating Username Requirements for It’s Me 247 – What You Need to Know

Activating Username Requirements for It’s Me 247 – What You Need to Know

It’s Me 247 online banking offers many control features to meet the needs of an increasingly security-conscious online space.  Among these is the option to require the use of usernames for members. To activate usernames in It’s Me 247, you will need to check the appropriate box in the Online/Mobile Password and Security Settings screen. … Read more »

Aug 25, 2022

MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!

MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »

Aug 24, 2022

Do You Have Staff Who Would Like to Receive Client News and Alert Emails? We Can Help!

Do You Have Staff Who Would Like to Receive Client News and Alert Emails?  We Can Help!

Do you have new or existing employees who would like to begin receiving communications from CU*Answers?  Below is a helpful guide to the emails that CU*Answers regularly sends out. Client News and Alerts – what is the difference? Client News emails are fully-designed emails that include a banner image and body text.  Client News emails… Read more »

Aug 23, 2022