Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Two for Tuesday with CEO Geoff Johnson – 7/8/2025
Educational Events for July – Member Services Training Day
The CU*Answers Education Team will be hosting a series of educational events throughout July! These popular half-day training events typically begin around 1:00 PM ET, which isn’t always easy for our credit union partners located in the western region. Because of this, we’re offering sessions later in the day that we hope will be more convenient… Read more »
CBX Updates and Information
CTRs and National Shared Branching Now Available in Teller! You may now use CBX as your default tool for National Shared Branching transactions and CTRs in both standard teller and Xpress Teller. We’re excited to have completed these goals in CBX. Keeping Up with Alpha Updates In case you haven’t visited yet, you can review… Read more »
Make the Most of Your Credit Union’s Initiatives with Strategic Release Management!
You’ve spent weeks reviewing CU*BASE Release documentation and your staff has attended CU*Answers Release Training web conferences. Now it’s time to put all you have learned into action! CU*BASE Strategic Release Management is a service which equips credit union executives and managers with strategic and meaningful approaches for the utilization of technology associated with major… Read more »
Mobile 8 Update Rolls Out This Week
Just a reminder – Mobile 8 updates begin rolling out this week for all credit unions using our mobile app. Apple and Google approvals typically take 2-3 days, but times can vary. Your members will automatically see the update once it’s live, with no disruptions to their banking experience. Enable Dark Mode in CUP by… Read more »
Now Available: Self-Audit Guidebook for RTP Participants
The Clearing House has announced that all credit unions participating in RTP© must complete an annual audit. Now available on the CU*Answers Cards and Payments webpage, the Real Time Payments© (RTP) Self-Audit Reference Guidebook provides detailed steps on this auditing process. The guidebook can be downloaded at your convenience by clicking here. For more details on the process of connecting… Read more »
Check Out the July 2025 Edition of the Innovation Center Newsletter!
The July 2025 edition of the Innovation in Vegas Newsletter is here! Read up on events that were recently hosted at the Innovation Center, as well as upcoming events later this summer. Learn about the spaces and solutions available, including how your organization can leverage our Las Vegas office for board meetings, planning sessions, and… Read more »
Your Credit Union Has Questions, Our Teams are Here to Help!
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
June Owner’s View Monthly Recap
Check out recent programming changes in the June 2025 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
Join Us for a Conversation on Imaging – CU*Forms Swap Event
Join CU*Answers Imaging Solutions for our very first CU*Forms Swap Event! We invite you to collaborate and chat about CU*Forms processes, and share your forms with other credit unions! Topics of discussion will include: What forms do you use for your processes? What forms providers does everyone use? Are there processes that your credit union has… Read more »
Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
In Case You Missed It…
Take a look back at some important topics from the last half of July 2025! View Topics
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