***This announcement applies to credit unions who received the associated email.*** CU*Answers Collections Services takes a different approach to collection work. Our team of experienced collectors aim to work with your members to resolve their delinquency issues. By analyzing members’ delinquency challenges and asking open-ended questions, our team prioritizes bringing your members current and keeping… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
![[The Pulse] 2026 Business Continuity Plan Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-300x121.png)
As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently completed the 2026 CU*Answers Business Continuity Plan and are… Read more »
Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »
Lender*VP and EDGE invite you to learn how income verification can streamline lending decisions! EDGE is a cashflow analytics platform that enables frictionless income verification using banking data sourced directly from the core, reducing the need to stipulate for documentation from members and simplifying manual review processes! Join us for a demonstration of how lending… Read more »
We invite you to join us for a Conversation on Deposit Operations & Member Service! During our upcoming session, we will host a discussion on Opening Membership Workflow. We’ll highlight tips relating to what configurations are currently being used, and will discuss future enhancements. We hope you will engage with your peers and add your voice to… Read more »
Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. We invite… Read more »
Cybersecurity has been top of mind for all of us as we focus on keeping our institutions and members safe and secure against an always evolving threat landscape. Conversations on Cybersecurity gives credit unions the opportunity to connect, collaborate, and share strategies and best practices in the areas of technology and information security. AdvantageCIO along… Read more »
Attention Paymentus Bill Pay Credit Unions We’re excited to introduce MX as a new open-banking provider for eBill data in Bill Center! This enhancement expands our eBill coverage and enables more reliable access to bill amounts and due dates for the following financial institutions: American Express USAA Bank Kohl’s Navy Federal Credit Union Glacier Bank AAA Federal Credit… Read more »
Based on the progress we’ve seen, we are moving forward to sunset GOLD on January 27th for credit unions that have not reported experiencing recurring session timeout issues in CBX. This allows us to continue our progress while minimizing disruption for the few credit unions still encountering challenges. Once our solution is in place and… Read more »
The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
CU*Answers University Week is coming January 26 – 29! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend. Use the button below to register now! Register Now
