Client News provides the information you need to stay current with what’s happening.
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Online Banking Rollover Event Tomorrow – Updates to be Posted on Alerts Page
***We have since postponed this Rollover event. Please keep your eyes on your inbox for additional updates, as we will provide details in the coming days on the rescheduled date and time.*** On Wednesday, February 18th, we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business. The… Read more »
Join Us for a Conversation On Plastics – Online Credit Cards
Are you ready to expand your credit card options and have access to your accounts on CBX? If the answer is Yes (and why wouldn’t it be) then let’s get to work on it! Our partners are excited to be able to offer all of our credit unions what they call pass through access options to… Read more »
Two for Tuesday with CEO Geoff Johnson – 2/17/2026
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
Need to Update User IDs? It’s FREE and Easy!
Does your credit union need to add a new user ID or delete an existing user ID? The process is FREE and easy! Simply fill out the form on our online store and provide the signature of one of your current security officers. Get Started For a list of current User IDs, you can review… Read more »
Don’t Forget to Review Xtend’s 2026 Call to Nominations Materials
One of the greatest assets Xtend has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each member has a vested interest… Read more »
A Note from Cards and Payments: Paymentus P2P Per Transaction Costs
Attention Credit Unions Using Paymentus P2P Beginning April 2026, any/all credit unions using Paymentus for P2P transactions will see a cost of $0.681 per P2P transaction included on monthly invoices. This update will be reflected beginning with your May invoice. If you have any questions, please contact the Cards & Payments team.
Meet Your New Estate Planning Program Powered by Legal Karma
CU*Answers invites you to meet to our newest network partner, Legal Karma. Legal Karma brings estate planning packages to your members with unlimited white-glove support, conveniently integrated through platforms they already utilize. Join CU*Answers and our friends from Legal Karma to learn about the estate services that Legal Karma can offer to your credit union and… Read more »
Save the Date – Join Us for Our 11th Annual Conversations on Compliance Event!
Save the date for our 11th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 13th, from 9:00 AM to 3:30 PM ET. Join us for a discussion on topics including: IT/Cybersecurity NCUA Supervisory Priorities Fraud Monitoring with Abnormal… Read more »
The Next HA Rollover is Coming March 8th – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data centers to our high-availability (HA) data centers. The next HA rollover is scheduled for Sunday, March 8th. The rollover is scheduled to begin at 3:00 AM ET on Sunday, March 8th with the rollback planned for 3:00 AM ET on Sunday, March 15th. There will be… Read more »
In Case You Missed It – Early February 2026
Take a look back at some important topics from the first half of February 2026: Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! It’s Time for IBM iAccess Upgrades! Complete Yours by 2/27/2026 January Owner’s View Monthly Recap How Do I Add or Remove Security Officers? Here Comes the Next Collections… Read more »
Get Ready for the Next Collections Roundtable
Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. This quarter’s event will be hosted virtually. Use the button below to sign up for one of the sessions (or both!). Register Now
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
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