Client News provides the information you need to stay current with what’s happening.
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Nominations Period Closed – 2026 Xtend Election
Per our Board Member Handbook, this is the official notification that the period for receiving nominations to fill seats on the Xtend Board of Directors has closed as of March 31, 2026. Voting Electronically For the 2026 Xtend Board of Directors election, we will provide an electronic voting option through the Simply Voting service (simplyvoting.com). On… Read more »
In Case You Missed It – Late March 2026
Take a look back at some important topics from the second half of March 2026: Take a Look at the CU*Answers University Courses for April! Review Your 5300 Call Report: Is CU*Answers Listed as Your Core Provider? Join Us for the 2026 CU*Answers Leadership Conference! What’s the Latest from Lender*VP? A Quick Look at Hot… Read more »
Join Us for Our 11th Annual Conversations on Compliance Event!
Save the date for our 11th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 13th, from 9:00 AM to 3:30 PM ET. Join us for a discussion on topics including: IT/Cybersecurity NCUA Supervisory Priorities Fraud Monitoring with Abnormal… Read more »
AuditLink Invites You to Join a Conversation on Fraud!
Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. We invite… Read more »
Announcing the New Compliance & Risk Team Webpage
Now available on the CU*Answers website, the Compliance and Risk Team webpage is your one-stop-shop for compliance-related matters within the credit union sphere! This new webpage is designed to provide compliance and risk management updates, including the ‘Examination News Initiative’ which will document developments in a similar fashion to the CU*Answers Kitchen page. We invite you… Read more »
Two for Tuesday with CEO Geoff Johnson – 3/31/2026
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
We’re Looking to Expand Our Collections Services to New States!
***This announcement applies to credit unions who received the associated email.*** CU*Answers Collections Services are expanding! We are currently in the process of gauging interest from credit unions in several new states. Our collection agents use a member-based approach to not only collect delinquent payments, but also to work with members and create a plan to… Read more »
2026 Education Spotlight – Introduction to General Ledger Tools
Are you ready for the next level of understanding general ledger tools? Do you know how to use all the reports generated daily? Need some tips on finding and solving balancing changes? By the completion of this course, participants will be able to: Identify daily reports that can be used in balancing and monitoring general… Read more »
Authenticate Me Makes it Easy to Validate Members via Text Message!
Authenticate Me allows credit union staff to validate a member’s identity using their cell phone. The Authenticate Me button is available right from CBX on standard membership screens, making it very easy to send text messages to your members! How the Process Works Staff can begin the process by simply clicking the Authenticate Me button…. Read more »
Join Us for the 2026 Golf Outing as Part of Leadership Week!
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2026 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 18th 8:30 AM ET… Read more »
CUaxis Credit Unions: Join Us for Our August Education Series!
Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in August, where we will explore services and features available to your organization. These courses will be held between Monday, August 17th and Thursday, August 20th. Register now using the button below. Register Today
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Lending Communications are Easier Than Ever with CU*Chat!
Lender*VP invites you to learn all about their newest product for lending, CU*Chat! A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Sign up for our demo to see how your team can use CU*Chat to make communication easy! Use the button below to register now. Register Now
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