Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Lending Communications are Easier Than Ever with CU*Chat!
Lender*VP invites you to learn all about their newest product for lending, CU*Chat! A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Whether it’s gathering references, verifying collateral information or requesting support documents, any and all communication with the borrower is seamless… Read more »
Enhancements for Authorized Paymentus PASS Roles – What’s New?
Attention Paymentus Bill Pay Credit Unions As of May 19th, 2026, Paymentus has implemented enhancements for Authorized FI PASS roles (including FI customer service specialist & FI customer service). These roles now have expanded control over identifying and managing orphaned payments – i.e. payments that occur when an account or card is inactive or deleted,… Read more »
Learn All About the New 1Click Relationship Offers – Join Us for a Demo!
Join the Lender*VP team for a demo of the newly released 1Click Relationship Offers! Learn how you can push 1Click Offers to your members based on their relationship to the credit union using CLR Path. We’ll offer a look at examples in the CLR Path Program and go through the internal process of launching these offers,… Read more »
iPay MASTER Site Chat Functionality to Retire in August
Attention Credit Unions Whose Bill Pay Provider is iPay Effective August 26th, 2026, the chat functionality available through the iPay MASTER Site will be retired. To better serve clients, iPay will be reallocating resources to enhance call and case response times, ensuring faster and more consistent support. As a reminder, iPay clients can access a variety… Read more »
SSAE SOC 1 Reports Now Available
CU*Answers has completed its SSAE-18 SOC 1 audits for Fiscal Year 2025. You can download the reports here: CBX Processing and Managed Hosting CBX Software Development Network Services As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and your auditors to request or download the information you need to… Read more »
Last Call to Register for the 2026 CU*Answers Leadership Conference!
Don’t forget: the deadline to register for the 2026 CU*Answers Leadership Conference is this Friday, June 5th! If you have not yet signed up, we encourage you to do so soon! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next…. Read more »
Don’t Forget to Join Us for the 2026 Golf Outing as Part of Leadership Week!
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2026 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 18th 8:30 AM ET… Read more »
Don’t Forget to Vote in the 2026 Elections!
ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 12, 2026! Visit the CU*Answers Elections website elections.cuanswers.com. Ready to vote? If you have not yet had a chance to vote in the 2026 CU*Answers elections, please visit https://cuanswers.simplyvoting.com/ to complete the voting process. Visit https://elections.cuanswers.com for all… Read more »
Accelerate Card Usage with Digital Wallet Provisioning!
Member expectations have shifted – speed, convenience, and mobile-first access are now the standard. With Digital Wallet Provisioning, members can add their debit card to mobile wallets like Apple Pay and Google Pay directly from mobile banking—enabling faster access to spend, often before the physical card arrives. This capability reduces friction, increases debit card activation,… Read more »
May Owner’s View Monthly Recap
Check out recent programming changes in the May 2026 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CBX and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Take a Look at the CU*Answers University Courses for September!
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More
Standard Teller Techniques
During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today
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