In Case You Missed It…
Take a look back at some important topics from the first half of October 2026! View Topics
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Imaging Solutions invites you to join our CU*Forms workshop series! This one-hour workshop is designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! Click the button below to register now. Register Now
Arriving with the CBX 26.10 Release are new limit increases for 1Click Loans. The Lender*VP team invites you to join our upcoming webinar to learn all about this feature. We’ll provide a closer look at this enhancement and discuss how your credit union can deliver pre-approved credit limit increases to members in just a few clicks! Use the button below to register now. Register Now
Lender*VP invites you to join us for an open discussion on CU*Chat! Hear from other credit unions on their experiences, as we discuss possibilities for future enhancements. We encourage you to share questions and insights, and let us know where you would like to see CU*Chat integrated next! Use the button below to register now. Register Now
Need a refresher on the Contract Variable Rate process in CBX? The Lender*VP team invites you for a training session – we’ll take a look at topics including how to update your rates, confirm that rates are accurate, and more. We look forward to reviewing these processes with your team – click the button below to sign up! Register Today
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about these features? Click the button below to register today! Register Now
During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today
Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in November! Use the button below to check them out now. Learn More
Take a look back at some important topics from the first half of October 2026! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
The CU*Answers Education Team will be hosting a series of educational events throughout July! These popular half-day training events typically begin around 1:00 PM ET, which isn’t always easy for our credit union partners located in the western region. Because of this, we’re offering sessions later in the day that we hope will be more convenient… Read more »
As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2025 CU*Answers Business Continuity Plan and… Read more »
In 2024, CU*Answers transitioned our Client News delivery to the Constant Contact platform. Beginning Monday, July 28th, 2025, we will be doing the same for Alerts – from that date forward, all Alert emails will be delivered via Constant Contact. What does this mean for you? All contacts who are currently set up to receive Alert… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Wednesday, July 23 at 3:30 PM ET Spread the word Get the team ready Pop the popcorn Grease up those mouse lasers AND BE READY TO LOG IN TO WIN! Ten lucky logged in winners will get a $50 gift card! All you need to do is log in to CBX on Wednesday at 3:30… Read more »
Attention Lender*VP clients who utilize the FUEL Decision Model: your August invoice will include FUEL decisions that were previously missed. These FUEL decisions were intended to be included on your June invoice, and will be reflected on the August invoice instead. We apologize for this oversight. Please reach out to Lender*VP at lendervp@cuanswers.com if you have any questions.
Attention all clients using Equifax for credit pulls (for primary and backup bureau): Starting October 1st, 2025, you will see a new Bureau Servicing Fee on your monthly invoice for $25/month. This fee is a result of increased costs that we incurred in our renewed agreement with Equifax. If you have any questions, please reach… Read more »
Rally the team, because we need you (yes, all of you) on Wednesday, July 23 at 3:30 PM ET! Now that all online and Site-Four partner credit unions have access and are using CBX daily, it’s time to help test session limits under real-world pressure. All you need to do is log in to CBX… Read more »
If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written. Any… Read more »
For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take a look back at some important topics from the first half of October 2026! View Topics
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More
The next CBX updates are currently scheduled for:









