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Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Online Credit Cards: On the Front Line – Join Our Upcoming Webinar! 

Online Credit Cards: On the Front Line – Join Our Upcoming Webinar!

Do your members have questions about their credit card accounts? We can help your staff gain a deeper understanding of the CBX tools that allow you to assist members! Click the button below to sign up! Register Now

Turn Core Data Into Actionable Member Intelligence 

Turn Core Data Into Actionable Member Intelligence

Your credit union already has rich view of the data available in the core – now CU*Answers and EDGE invite you to explore practical ways to put that data to work!We’ll explore a range of ways that this data can benefit your credit union. Interested in learning more? Click the button below to register for this online event – we look forward to engaging with you! Learn More

Join Network Services for our October Boot Camp 

Join Network Services for our October Boot Camp

Join us October 14th and 15th for a two-day boot camp! This is an opportunity for your credit union IT members to build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to learn more and register now. Register Now

Join Us for CEO Strategies 2026 

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for October! 

Take a Look at the CU*Answers University Courses for October!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Use the button below to check them out now. Learn More

Previous Next
Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of September 2026! View Topics

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »

Client NewsCU*AnswersLender*VP
Nov 19, 2025

Check Out the Lender*VP University Courses for December!

Check Out the Lender*VP University Courses for December!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. During the month of December, Lender*VP will be hosting a set of webinars related to lending. Take a look at the courses we have coming up!   Monday, December 15 10:00 AM – 11:00 AM ET Designing… Read more »

Client NewsCU*AnswersEducation
Nov 19, 2025

Take a Look at the CU*Answers University Courses for December!

Take a Look at the CU*Answers University Courses for December!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December!   Tuesday, December 2 CU*Forms Programming Workshop 3:00 PM – 4:00 PM ET Register for Web Conference   Wednesday, December 3 Planning for Year-End and… Read more »

Client NewsCU*AnswersCU*Answers UniversityEducation
Nov 19, 2025

CBX Updates and Information: Additional Follow-up

As we continue to diagnose and repair our CBX issues that occurred last week, we want to provide an update with what we know now and our plans as we move forward. Please review the information at the link below. (Information is posted on the CU*Answers Alerts site and must be viewed on-network) Read the… Read more »

CBXClient NewsCU*Answers
Nov 18, 2025

Join Us for a Dive into Administrator Features Available in TLC!

Join Us for a Dive into Administrator Features Available in TLC!

If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about… Read more »

Client NewsCU*AnswersEducation
Nov 18, 2025

It’s Time to Make Your 2026 MACO Decisions!

It’s Time to Make Your 2026 MACO Decisions!

As we move into the 2026 calendar year with MACO, we are asking our credit unions to select their order options. Please note that the 2026 prepay cost for MACO is $2.00/user. Your credit union can select if you would rather: Prepay for a set number of licenses for the 2026 calendar year True-up at… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Nov 18, 2025

Two for Tuesday with CEO Geoff Johnson – 11/18/2025

Two for Tuesday with CEO Geoff Johnson – 11/18/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdays
Nov 17, 2025

Learn All About the NEW Online Banking Unsecured Loan Application & Storefront

Learn All About the NEW Online Banking Unsecured Loan Application & Storefront

The Lender*VP and IRSC teams invite you to join our upcoming webinar, as we dive into the NEW online banking Unsecured Loan Application and Storefront! We will demo the app and walk you through the process of setting it up in CU*Publisher! Share these event details with your lending and marketing teams – we look forward… Read more »

Client NewsCU*AnswersInternet Retailer Support CenterLender*VP
Nov 17, 2025

Check Out the New Resources Featured in this Edition of Documentation Digest!

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share… Read more »

Client NewsCU*Answers
Nov 17, 2025

Reminder: Mortgage Servicing Price Increase Beginning January 1st, 2026

Reminder: Mortgage Servicing Price Increase Beginning January 1st, 2026

Thank you for being a client of the CU*Answers/Xtend Mortgage Servicing Team! After careful consideration of our services and resource requirements, as well as a review of the market, we have decided that we need to make a slight adjustment to the cost of our services. Starting January 1st, 2026, we will be increasing our mortgage… Read more »

Client NewsCU*AnswersLender*VPXtend
Nov 17, 2025
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In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of September 2026! View Topics

1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

Shop Now at the CU*Answers Online Store.

CBX Updates

The next CBX updates are currently scheduled for:

Online/Partner CUs
26.10  Oct. 25, 2026 (Sunday)
Self Processing CUs
26.10  

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  • Mobile 9.0 Coming Soon: Authentication Updates and MACO Re-enrollment
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  • Reminder: ProDOC Sunsetting in October – Resources for Transitioning to CU*Forms
  • Join Network Services for our October Boot Camp!
  • CU*BASE 25.05 Release Updates
  • Take a Look at the CU*Answers University Courses for October!
  • New Compliance Deadline and Details for The Clearing House RTP Operating Rule
  • 2026 Education Spotlight – Standard Teller Techniques
  • Reminder: ProDOC Sunsetting in October – Resources for Transitioning to CU*Forms
Online Credit Cards: On the Front Line – Join Our Upcoming Webinar!

Online Credit Cards: On the Front Line – Join Our Upcoming Webinar!

Do your members have questions about their credit card accounts? We can help your staff gain a deeper understanding of the CBX tools that allow you to assist members! Click the button below to sign up! Register Now

Join Network Services for our October Boot Camp

Join Network Services for our October Boot Camp

Join us October 14th and 15th for a two-day boot camp! This is an opportunity for your credit union IT members to build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to learn more and register now. Register Now

Turn Core Data Into Actionable Member Intelligence

Turn Core Data Into Actionable Member Intelligence

Your credit union already has rich view of the data available in the core – now CU*Answers and EDGE invite you to explore practical ways to put that data to work!We’ll explore a range of ways that this data can benefit your credit union. Interested in learning more? Click the button below to register for this online event – we look forward to engaging with you! Learn More

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