Home | CU*Answers

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Collections Roundtable

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. Have any collection-related questions or topics you’d like to discuss? We welcome you to share these during the roundtable event! Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for May

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May! Learn More

Take a Look at the CU*Answers University Courses for June

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in June! View All Courses

Join Us for the 2026 CU*Answers Leadership Conference!

Register for the 2026 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Register Now

Join Us for the 2026 Golf Outing as Part of Leadership Week!

Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2026 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Use the button below to register now. Register Now

Custom Services New Name

2026 Education Catalog

Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog

Previous Next

Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

Pull Up a Seat for a Learning Café Session

Join Amber Jecks, Earnings Edge Account Services Manager, for a Learning Cafe! This month, Amber will explore tips and tricks related to Financial Statements, such as: How to configure a Financial Statement (including structure set up and code definition) Modifying a report Copying an existing report If you’d like to learn more about utilizing these… Read more »

Sep 29, 2025

CU*BASE Release 25.10 is Arriving Soon!

CU*BASE Release 25.10 Online, Self-Processor, and Site-Four Release Date is October 12 Documents 25.10 Release Summary 25.10 New and Updated Tool Summary 25.10 Database Changes Summary Training Attend a release review webinar! Tuesday, September 30 @ 3:30 PM – 4:30 PM ET Tuesday, October 7 @ 3:00 PM – 4:00 PM ET Click Here to… Read more »

Sep 24, 2025

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »

Sep 24, 2025

Reminder: Vehicle Valuation Price Increase Arriving in October

Attention CU*Answers clients: effective October 1st, 2025, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $60.50 per month to $66.50 per month, while valuation costs will increase from $0.24 per valuation to $0.26 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »

Sep 23, 2025

Join Lender*VP to Learn About the New Refresh Decision Feature for FUEL!

Lender*VP invites you to learn about the NEW Refresh Decision option for FUEL! Arriving with the 25.10 release, the FUEL Refresh Decision feature will allow for a new decision without the need to perform another pull on an applicant’s credit file. We’ll highlight key details and help prepare your credit union to make the most… Read more »

Sep 23, 2025

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Did you know that over half of consumers planning to open a new credit account use credit monitoring? Join us to learn how SavvyMoney can help your credit union: Enhance the member experience with a seamless digital banking integration. Make smarter lending decisions with SavvyMoney Analytics. Increase engagement and loan balances with Instant Access. Take… Read more »

Sep 23, 2025

Welcome to BizLink Mobile 8.0 – What’s New & What to Know

We’re excited to share that your credit union has officially been upgraded to BizLink Mobile 8.0! 🎉 This latest version brings even more customization options for your members. Here are a couple of quick housekeeping reminders to help you make the most of the update: Try out Dark Mode: You can enable this within CU… Read more »

Sep 23, 2025

Two for Tuesday with CEO Geoff Johnson – 9/23/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Sep 23, 2025

2025 Year-End Bulletin #1: Getting Started

Welcome to 2025 Year-End Processing Bulletin #1: Year-End Kickoff It’s that time again; welcome to the 2025 year-end processing season! Keep an eye on Client News and these bulletins for important information, vendor updates, deadline changes, reminders, and more. Updates and Information September 22, 2025 We are currently awaiting the IRS publications for further tax… Read more »

Sep 22, 2025

Arriving 9/23: Project to Correct Receipt Configuration Errors

Earlier this year, we were made aware of an issue with the configuration of receipts. Credit unions would encounter errors with posting programs when they were configured for no receipt summaries via Tool #1005, or when a summary configuration was set to ‘None’ for primary, joint and non-owners. Tomorrow, September 23rd, we will be deploying a… Read more »

Sep 22, 2025