The Mobile Technologies Group Invites You to Join a Conversation on Online Member Experience!

The Mobile Technologies Group Invites You to Join a Conversation on Online Member Experience!

The Mobile Technologies Group invites you to join us for a Conversation on Online Member Experience!  Our upcoming webinar will focus on Online Membership Opening (MOP) – learn from other credit unions on what works and what doesn’t when it comes to online membership opening.  We will detail how your credit union can onboard these… Read more »

Jun 12, 2023

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days Starting Wednesday, March 29th, any/all custom online forms in Request Center will be automatically deleted 30 days after they are marked “Completed”.  This automatic deletion of completed forms will become the retention policy moving forward. If your credit union wishes… Read more »

Mar 21, 2023

MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!

MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!

MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »

Mar 21, 2023

Conversations On Education: Learn All About Designing an Education Plan and Calendar!

Conversations On Education: Learn All About Designing an Education Plan and Calendar!

Join us for a conversation on Education!  Designed especially for credit union education coordinators and trainers, this group will discuss topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the… Read more »

Mar 21, 2023

Video of the Week: Viewing Check Processing Statistics

Video of the Week: Viewing Check Processing Statistics

Viewing Check Processing Statistics Need a quick way to show your staff how they can view statistical information about the credit union’s check processing activity?  Refer them to this video, which has been viewed 844 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Mar 20, 2023

[The Pulse] Item Processing Services 2023 Disaster Recovery Test: Report Now Available

[The Pulse] Item Processing Services 2023 Disaster Recovery Test: Report Now Available

Item Processing Services 2023 Disaster Recovery Test: Report Now Available   For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you.  During the week of March 6th, 2023, teams at CU*Answers completed the annual recovery test by restoring the CheckLogic environment and performing daily check processing operations… Read more »

Mar 20, 2023

Xtend Network News Update

Xtend Network News Update

ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective March 20th, 2023, Calcite Credit Union has merged into Alpena Alcona Area Credit Union. Please visit the Xtend Online Search portal to find a Shared Branch near you!

Mar 20, 2023